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eFax Corporate - Fax Software

eFax Corporate Reviews in April 2025: User Ratings, Pros & Cons

Efficiency meets security in one central location.

4.8

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eFax Corporate Reviews & Ratings

4.8

Excellent

Based on 140 ratings & 186 reviews

Rating Distribution

Excellent

(183)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more

eFax Corporate pros and cons

  • Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.

  • Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.

  • Professional and friendly assistance provided, creating a seamless and stress-free experience for users.

  • Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.

  • Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.

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Showing 61-70 out of 186

LW

Liane Wagner

07/07/22

5 out of 5

black page

An image that is part of the signature has been processed as an attachment. That's why every fax sent from an email had an "extra" page with the image. The case was solved very fast, because the employee Victoria from the eFax Corporate Customer Support worked with enthusiasm, diligence, and determination.

LW

Liane Wagner

07/07/22

5 out of 5

black page

An image that is part of the signature has been processed as an attachment. That's why every fax sent from an email had an "extra" page with the image. The case was solved very fast, because the employee Victoria from the eFax Corporate Customer Support worked with enthusiasm, diligence, and determination.

LB

Loretta Busick

07/06/22

5 out of 5

Victoria did an awesome job!

Victoria did an awesome job! She was very professional, polite and patient. Very diligent about getting the invoice I needed. Case # 58436620

LB

Loretta Busick

07/06/22

5 out of 5

Victoria did an awesome job!

Victoria did an awesome job! She was very professional, polite and patient. Very diligent about getting the invoice I needed. Case # 58436620

MH

Macas Homecare

06/27/22

5 out of 5

Patrice

Patrice He did a great job teaching me how to send and receive fax

MH

Macas Homecare

06/27/22

5 out of 5

Patrice

Patrice He did a great job teaching me how to send and receive fax

L

Lori

06/23/22

5 out of 5

Lais was very kind and friendly

Lais was very kind and friendly. She helped determine that the first fax I sent with Faxsipit was successful. Lais recommended that I get my account set up so that I receive a confirmation email after I send a fax. Lais walked me through the process of doing that. When I have to call Faxsipit the next time, I hope I am lucky enough to be connected to Lais again.

L

Lori

06/23/22

5 out of 5

Lais was very kind and friendly

Lais was very kind and friendly. She helped determine that the first fax I sent with Faxsipit was successful. Lais recommended that I get my account set up so that I receive a confirmation email after I send a fax. Lais walked me through the process of doing that. When I have to call Faxsipit the next time, I hope I am lucky enough to be connected to Lais again.

M

MBCWC

06/22/22

5 out of 5

Kind Team Members

I was having trouble with logging into my account and my account was locked. The person from support was very kind and patient with me and helped guide me through the system with ease.

M

MBCWC

06/22/22

5 out of 5

Kind Team Members

I was having trouble with logging into my account and my account was locked. The person from support was very kind and patient with me and helped guide me through the system with ease.