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eFax Corporate - Fax Software

eFax Corporate Reviews in April 2025: User Ratings, Pros & Cons

Efficiency meets security in one central location.

4.8

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eFax Corporate Reviews & Ratings

4.8

Excellent

Based on 140 ratings & 186 reviews

Rating Distribution

Excellent

(183)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more

eFax Corporate pros and cons

  • Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.

  • Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.

  • Professional and friendly assistance provided, creating a seamless and stress-free experience for users.

  • Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.

  • Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.

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Showing 51-60 out of 186

J

Justine

08/11/22

5 out of 5

Victoria was great at helping resolve…

Victoria was great at helping resolve my issue and talking me through it. She also followed up with an email, which I can keep to refer back to, should I need.

J

Justine

08/11/22

5 out of 5

Victoria was great at helping resolve…

Victoria was great at helping resolve my issue and talking me through it. She also followed up with an email, which I can keep to refer back to, should I need.

L

Lynne

08/02/22

5 out of 5

Patient and helpful

I reached out to Efax support as I was unable to sign in to our eFax account. The technician I spoke with was very helpful and patient and was able to assist me with logging in.

CM

C. Marshall

08/02/22

5 out of 5

Patrice Deserves a Pay Increase

My experience with Patrice was excellent! He was patient, kind, thorough and very helpful. He helped me reset my password with ease. He is a great asset!

L

Lynne

08/02/22

5 out of 5

Patient and helpful

I reached out to Efax support as I was unable to sign in to our eFax account. The technician I spoke with was very helpful and patient and was able to assist me with logging in.

CM

C. Marshall

08/02/22

5 out of 5

Patrice Deserves a Pay Increase

My experience with Patrice was excellent! He was patient, kind, thorough and very helpful. He helped me reset my password with ease. He is a great asset!

C

Christian

07/21/22

5 out of 5

Victoria was really helpful to my case

Victoria was really helpful to my case, it was quick, easy and without any problems. Problem solved, Customer happy

C

Christian

07/21/22

5 out of 5

Victoria was really helpful to my case

Victoria was really helpful to my case, it was quick, easy and without any problems. Problem solved, Customer happy

MK

Manoj Kumar

07/20/22

5 out of 5

Patrice quickly resolved my issue where…

Patrice quickly resolved my issue where I was unable to send faxes as someone was answering the call!

MK

Manoj Kumar

07/20/22

5 out of 5

Patrice quickly resolved my issue where…

Patrice quickly resolved my issue where I was unable to send faxes as someone was answering the call!