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eFax Corporate - Fax Software

eFax Corporate Reviews in April 2025: User Ratings, Pros & Cons

Efficiency meets security in one central location.

4.8

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eFax Corporate Reviews & Ratings

4.8

Excellent

Based on 140 ratings & 186 reviews

Rating Distribution

Excellent

(183)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more

eFax Corporate pros and cons

  • Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.

  • Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.

  • Professional and friendly assistance provided, creating a seamless and stress-free experience for users.

  • Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.

  • Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.

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Showing 171-180 out of 186

KH

Karen Harvey

08/26/20

5 out of 5

Eleonora De Grandi was very helpful in…

Eleonora De Grandi was very helpful in resetting/unlocking my account. It is very appreciated when service people are understanding and helpful.

A

Apex

07/09/20

5 out of 5

Patrice is helpful and gives very good…

Patrice is helpful and gives very good support.

SV

Stacy Villagran

07/09/20

5 out of 5

Excellent Customer Service!!

Spoke to Elenora Degrandi today and she helped me with a billing issue. She was helpful and very kind. She listened to me and provided excellent customer service.

DT

Darren Twell

07/08/20

5 out of 5

Excellent Support Experience

I called efax corporate as I had an error creating new user accounts. I spoke with Patrice who was very knowledgeable and guided me quickly through the issue and resolution.

J

Jo

07/07/20

5 out of 5

I needed help logging into a new…

I needed help logging into a new account because I was not receiving a token. I called and spoke with Patrice. As the other reviewers have stated, he is helpful,knowledgeable and kind. Working with him was easy and he resolved the problem quickly. A positive experience from start to finish.

P1

Priority 1 Automotive Group

06/24/20

5 out of 5

Eleonora was very helpful

Eleonora was very helpful, professional and courteous. Thank you Eleonora!

N

Nicola

06/15/20

4 out of 5

Patrice helped me solve an issue with…

Patrice helped me solve an issue with password reset. He was available and gentle.

TO

Terrie Olson

06/10/20

5 out of 5

Patrice Moussima was absolutely…

Patrice Moussima was absolutely EXCELLENT!!!He listened, was knowledgeable, very respectful of my time and just overall a pleasure to work with.Absolutely 5-STAR Service!!!!!!!

AM

Ao Ma

06/10/20

5 out of 5

eFax Corporate provides us the solution…

eFax Corporate provides us the solution to manage multiple fax numbers in an easier way. Each time, when we face issues and go to the helpdesk for help, Eleonora will provide prompt feedback.We really appreciate her huge support!

CB

Charlie Broomhead

06/05/20

5 out of 5

Patrice was was extremely helpful…

Patrice was was extremely helpful knowledgeable a great asset to the team!