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eFax Corporate - Fax Software

eFax Corporate Reviews in April 2025: User Ratings, Pros & Cons

Efficiency meets security in one central location.

4.8

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eFax Corporate Reviews & Ratings

4.8

Excellent

Based on 140 ratings & 186 reviews

Rating Distribution

Excellent

(183)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more

eFax Corporate pros and cons

  • Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.

  • Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.

  • Professional and friendly assistance provided, creating a seamless and stress-free experience for users.

  • Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.

  • Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.

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Showing 151-160 out of 186

RS

Richard Sinjorgo

02/04/21

5 out of 5

Patrice helped me very good and secure

Patrice helped me very good and secure, he pointed me out what to do when I was stuck with adding new numbers. Thank you fort the accurate and immediately support.

BL

Brendan Louis

02/04/21

5 out of 5

Patrice was very patient

Patrice was very patient, and show excellent customer service in resolving my Issue.

B

Brad

02/03/21

5 out of 5

Excellent support

As an IT professional sometimes I have the displeasure of dealing with less than stellar support - HOWEVER, this was the polar opposite. Patrice was fantastic to deal with, exceptionally knowledgeable and ensured that (despite the time difference) my concerns were resolved before we concluded the call.

M

Michael

01/26/21

5 out of 5

Patrice: EXCELLENT customer service!!

Patrice was very knowledgeable. He took the time necessary to help me understand how to manage our efax system. I appreciate technical support of this caliber.-MGoodman

A

Angelica

01/26/21

5 out of 5

Awesome Cutomer Service from Eleonora

Eleonora was very knowledgeable and she was able to quickly resolve the issue that we were having. She has a very good attitude when dealing to customers which is also really great!

W

Werner

01/19/21

5 out of 5

Eleonora De Grandi was a VERY great…

Eleonora De Grandi was a VERY great help. Solved the issue in minutes.

AP

Ajay pal

01/13/21

5 out of 5

I would like to pass my ton of thanks…

I would like to pass my ton of thanks to Patrice. He is very gentle and experienced with his work. My issue solved in 5 minutes.

KC

Kristian Canlas

12/09/20

5 out of 5

Great Customer Service from Eleonora

Eleonora was professional and very polite throughout the call. She managed to resolve my issue fairly quickly as well. I could not be more happier. Thanks Eleonora!

CJ

Calvin Jacobs

11/18/20

5 out of 5

Thank you Eleonora

Thank you Eleonora. You were very helpful and knowledge. Your assistance is greatly appreciated.Thank you Calvin Jacobs Merchnat1Payments

CC

Chloe Crane

11/11/20

5 out of 5

Eleonora was super helpful

Eleonora was super helpful and easy to understand. She answered all of my questions and walked me through everything step by step.