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eFax Corporate - Fax Software

eFax Corporate Reviews in April 2025: User Ratings, Pros & Cons

Efficiency meets security in one central location.

4.8

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eFax Corporate Reviews & Ratings

4.8

Excellent

Based on 140 ratings & 186 reviews

Rating Distribution

Excellent

(183)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more

eFax Corporate pros and cons

  • Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.

  • Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.

  • Professional and friendly assistance provided, creating a seamless and stress-free experience for users.

  • Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.

  • Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.

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Showing 141-150 out of 186

JP

Jonathan Planckaert

03/22/21

5 out of 5

Big thanks to Eleonora from the support…

Big thanks to Eleonora from the support team who took the time to listen and solve the problem quickly.

O

Omar

03/09/21

5 out of 5

Eleonora is the BEST!!!

Eleonora not only resolved my issue, but she has such a personable and positive mindset that made the call easy and stress-free. We need more Eleonora's in this world! Thank you so much Eleonora, it was a pleasure talking to you!

M

Michelle

03/02/21

5 out of 5

Customer Service call with Lais.

Customer Service call with Lais.She was amazing and walked me through the exact steps I needed to do to solve my problem. I appreciated her patience. A+

RH

Rose Horst

03/02/21

4 out of 5

Helpful

Helpful, cheerful.

AG

A Gibbins

02/19/21

5 out of 5

Customer service form Eleonora was…

Customer service form Eleonora was superb.Although we rarely use the system the customer service was excellent and swiftly achieved what I needed.Many thanks

AS

Andreas Scheil

02/12/21

5 out of 5

Patrice made a very good job.

Patrice made a very good job.Andreas ScheilIT-admin Berlin

I

Iliana

02/11/21

5 out of 5

Patrice was great!

Patrice was very patient and helpful! Thank you so much. You helped me navigate what could have been a very frustrating situation. I appreciate your calm voice and trying to understand what I needed!

SR

Sasha Robinson

02/10/21

5 out of 5

Patrice is an ASSET to the efax Corporate Team!

Patrice was AMAZINGGG!!!! I was having trouble sending/receiving faxes and he saved the day! He corrected my fax number and fixed ALL of my issues! He is TRULY an asset to the efax Corporate team!!

WN

William Nicholson

02/10/21

5 out of 5

Great service

Great service, very helpful and supportive

MA

Mari Ann Campbell

02/04/21

5 out of 5

My service person Patrice was so…

My service person Patrice was so helpful and explained the issue and stayed on until the problem was resolved