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eFax Corporate - Fax Software

eFax Corporate Reviews in April 2025: User Ratings, Pros & Cons

Efficiency meets security in one central location.

4.8

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eFax Corporate Reviews & Ratings

4.8

Excellent

Based on 140 ratings & 186 reviews

Rating Distribution

Excellent

(183)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more

eFax Corporate pros and cons

  • Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.

  • Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.

  • Professional and friendly assistance provided, creating a seamless and stress-free experience for users.

  • Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.

  • Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.

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Showing 131-140 out of 186

D

D.

05/17/21

4 out of 5

Thank you Elenora

Elenora was very helpful and extremely patient. Great service. Thank you.

KA

Kimberly Alexander

05/05/21

5 out of 5

Patrice was extremely helpful and met…

Patrice was extremely helpful and met all my needs. Don't hesitate to reach out to him.

P

Peter

05/04/21

5 out of 5

Eleonora helped resolve the issue in no time

Eleonora was very helpful and proactive with our issue, Eleonora discovered the fault due to investigating the issue prior to calling me.Very cheerful and polite, knows her stuff without a doubt. Thanks very much

A

AARon

04/21/21

5 out of 5

I would have given Lais Tedeschi at…

I would have given Lais Tedeschi at eFax Corporate Customer Support 10 stars if possable.

B

Ben

04/21/21

5 out of 5

Lais is a very competent staff

Lais was nice and helpful. quick answer and call back. I will use your help with further problems. Thanks

RM

Richard Moore

04/20/21

5 out of 5

Eleonora was able to resolve my issue…

Eleonora was able to resolve my issue immediately. She is very personable, friendly and knowledgeable. Enjoyed her cheery disposition in the early morning hours. Thank you for your great customer service!

LA

Lee Anne

04/14/21

5 out of 5

Updating company name & contact on invoice

I want to take this opportunity to "greatly thank" Eleonora De Grandi for all her assistance in providing me with the email addresses to update our company name & contact name for our invoices going forward. It has taken several attempts to get this update changed/resolved, so I'm hoping the email I sent today to Billing Inquiries & Corp Orders will be taken care of.

KG

Katrina Gualberto

04/13/21

5 out of 5

Excellent Customer Service!!!

When I called this morning and Eleonora answered the phone she's very patient and helpful. Her voice is so calm and she really explained it well about my concern. Thank you Eleonora. Stay safe.

G

Gabriella

04/08/21

5 out of 5

Eleonora was very helpful

Eleonora was very helpful. She was able to solve my problem. When I previously called in about the same issue, I was told my request was not possible. Thanks, Gaby

J

Julienne

04/07/21

5 out of 5

Excellent service and customer support

Excellent service and customer support! Patrice was very helpful and resolved my issue right away!