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eFax Corporate - Fax Software

eFax Corporate Reviews in April 2025: User Ratings, Pros & Cons

Efficiency meets security in one central location.

4.8

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eFax Corporate Reviews & Ratings

4.8

Excellent

Based on 140 ratings & 186 reviews

Rating Distribution

Excellent

(183)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more

eFax Corporate pros and cons

  • Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.

  • Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.

  • Professional and friendly assistance provided, creating a seamless and stress-free experience for users.

  • Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.

  • Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.

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Showing 121-130 out of 186

G

Gregory

08/25/21

5 out of 5

Great service

I contacted eFax corporate as we have been experiencing some fax issues, I spoke with one of their engineers Patrice. I am very happy and impressed with the support provided.

S

Sara

08/23/21

5 out of 5

Very Helpful

I just spoke with Eleonora - she was very helpful and addressed my issue quickly. Thank you!

RD

Rebecca Delossantos

08/19/21

5 out of 5

Customer service

I was unable to get her name d/t a drop call but she was amazing and so efficient on helping me get access to my account. literally only took 3 min

A

Amar

07/14/21

5 out of 5

Friendly and efficient service

Just speaking Eleonora De Grandi at efax corporate support and she was very helpful and friendly and was able to quickly and efficiently resolve my issues.

ML

Madhu Latha

07/09/21

5 out of 5

I just had a call with Lais who was…

I just had a call with Lais who was very polite and very skilled. she helped me to solve my issue. I highly recommend her. Thanks,Madhavi

JH

Jennifer Hartmann

06/23/21

5 out of 5

Clear Explanation

Clear Explanation of issue and quick resolution.

R

Richard

06/15/21

5 out of 5

Lias was great

Lias helped me today with some confusion over the Send Confirmations settings in messenger. She was very patient and helpful.

SC

Sambath Chung

06/11/21

5 out of 5

Lais was so patience and wonderful in…

Lais was so patience and wonderful in helping me with so many questionsShe was amazing

BM

Bill Mason

06/03/21

5 out of 5

Needed hep with adding 2 new fax…

Needed hep with adding 2 new fax numbers to our account. I worked with Eleonora and she walked me through the steps to get them setup. Very helpful. Great customer service.

M

Michael

05/28/21

5 out of 5

Eleanora is Great

I had a simple question, but Eleanora was able to confirm it for me quickly. She's a treasure, and I hope all her dreams come true.