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eFax Corporate - Fax Software

eFax Corporate Reviews in April 2025: User Ratings, Pros & Cons

Efficiency meets security in one central location.

4.8

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eFax Corporate Reviews & Ratings

4.8

Excellent

Based on 140 ratings & 186 reviews

Rating Distribution

Excellent

(183)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more

eFax Corporate pros and cons

  • Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.

  • Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.

  • Professional and friendly assistance provided, creating a seamless and stress-free experience for users.

  • Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.

  • Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.

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Showing 101-110 out of 186

AK

Amanda Kelley

12/29/21

5 out of 5

Lais was very friendly and professional…

Lais was very friendly and professional and helped to resolved my query within minutes. Great customer service!

GT

Gabriella Tango

11/30/21

5 out of 5

Lais Tedeschi was very helpful and…

Lais Tedeschi was very helpful and patient while we waited for my fax to be transmitted and a confirmation to be issued. She is very knowledgeable and resourceful. Thank you for your help!

H

Hamza

11/19/21

5 out of 5

Excellent Help - Eleonora

Eleonora was very helpful in guiding me with my issue. Her conduct was professional and friendly. She is an asset to the Efax Corporate team.

G

Giuseppe

11/19/21

5 out of 5

Eleonora teached me step by step and…

Eleonora teached me step by step and now I am an ADMIN! THANK YOU ELEONORA for the nice Italian support and Italian patience :D

TB

Thiago Batista

11/12/21

5 out of 5

Eleonora was awesome

Eleonora was awesome! Super friendly and got our issue resolved right the way! Thomas

M

MC

10/21/21

5 out of 5

Eleanora was super helpful because she…

Eleanora was super helpful because she took time to understand what my needs were and did her best to support me whilst conducting herself in a pleasant and professional manner.

A

Alex

10/15/21

5 out of 5

Eleonora was super helpful and resolved…

Eleonora was super helpful and resolved my query quickly and efficiently!

MT

Mj Thomp

10/13/21

5 out of 5

Spoke to Eleonora Gegrandi and her…

Spoke to Eleonora Gegrandi and her customer service is absolutely amazing!!

MW

Maria Williams

10/12/21

5 out of 5

Great customer support with Eleonora

I had great customer support experience with Eleonora. She was extremely helpful and awesome helping me with my account issue.

LB

Loretta Busick

10/06/21

5 out of 5

I had a great support experience with a…

I had a great support experience with a very patient and professional support person early this morning! Her name is, Lais.She knows the product and help me through the issues I was having. In the end all was working properly and I really appreciate it!