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eFax Corporate - Fax Software

eFax Corporate Reviews in April 2025: User Ratings, Pros & Cons

Efficiency meets security in one central location.

4.8

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eFax Corporate Reviews & Ratings

4.8

Excellent

Based on 140 ratings & 186 reviews

Rating Distribution

Excellent

(183)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more

eFax Corporate pros and cons

  • Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.

  • Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.

  • Professional and friendly assistance provided, creating a seamless and stress-free experience for users.

  • Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.

  • Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.

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Showing 91-100 out of 186

TR

Timster Ruu

03/20/22

5 out of 5

Eleonora was very courteous and helped…

Eleonora was very courteous and helped me quickly with my issue by pointing me into the correct direction on what to do to resolve it. She is the best!

M

Marco

03/20/22

5 out of 5

Patrice

Patrice, a five start for you, thank you very much for helping me set up a new user and adding a fax, number.

TR

Timster Ruu

03/20/22

5 out of 5

Eleonora was very courteous and helped…

Eleonora was very courteous and helped me quickly with my issue by pointing me into the correct direction on what to do to resolve it. She is the best!

M

Marco

03/20/22

5 out of 5

Patrice

Patrice, a five start for you, thank you very much for helping me set up a new user and adding a fax, number.

S

Steve

03/08/22

5 out of 5

Lais from Customer Service - thank you for your excellence!

LAIS, from Customer Service was very helpful and a pleasure to speak with. On my call to eFax Customer Service Lais was intuitive to my needs, responsive, knowledgeable and grabbed the initiative to assist in resolving the issue! Lais, thank you!

S

Steve

03/08/22

5 out of 5

Lais from Customer Service - thank you for your excellence!

LAIS, from Customer Service was very helpful and a pleasure to speak with. On my call to eFax Customer Service Lais was intuitive to my needs, responsive, knowledgeable and grabbed the initiative to assist in resolving the issue! Lais, thank you!

LM

Lynn Martin

03/07/22

5 out of 5

Patrice was absolutely fabulous in…

Patrice was absolutely fabulous in helping me today. He had such patience with me and helped me with my issue. Thanks, Patrice!

LM

Lynn Martin

03/07/22

5 out of 5

Patrice was absolutely fabulous in…

Patrice was absolutely fabulous in helping me today. He had such patience with me and helped me with my issue. Thanks, Patrice!

J

James

03/03/22

5 out of 5

Top notch customer service!

Lais was incredibly helpful and resolved my issue within minutes. Top class support!

J

James

03/03/22

5 out of 5

Top notch customer service!

Lais was incredibly helpful and resolved my issue within minutes. Top class support!