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eFax Corporate - Fax Software

eFax Corporate Reviews in April 2025: User Ratings, Pros & Cons

Efficiency meets security in one central location.

4.8

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eFax Corporate Reviews & Ratings

4.8

Excellent

Based on 140 ratings & 186 reviews

Rating Distribution

Excellent

(183)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more

eFax Corporate pros and cons

  • Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.

  • Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.

  • Professional and friendly assistance provided, creating a seamless and stress-free experience for users.

  • Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.

  • Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.

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Showing 1-10 out of 186

BF

Bruno Facchin

11/13/24

5 out of 5

great service and communication with…

great service and communication with the customer rep.

W

WCSD

09/12/24

5 out of 5

Marianna was extremely helpful

Marianna was extremely helpful! Thank you for wonderful Customer Service!

CC

Curley Chriopractic LLC

07/18/24

5 out of 5

Very Responsive

Chris I took my chat in matter of seconds and was able to solve my issue, just as quick with simple and percise instructions. Thank you Chris I.

T

Taimoor

05/14/24

5 out of 5

I wanted to express my thanks for receiving excellent support!

I wanted to express my utmost satisfaction with the eFax tech support that I received, specifically Mohd Qutifan who assisted me. He was incredibly helpful and knowledgeable, swiftly resolving my issue. His professionalism and expertise made the entire experience seamless and stress-free. Thank you for such outstanding support!

RR

Robin Roth

05/06/24

5 out of 5

Great customer support today by N.L.

Great customer support today by N.L. Very patience with me having no much idea of efax! Thanks! :)

DL

David Lang

04/08/24

5 out of 5

Megha was helpful

Megha was helpful, resolved the problem with courtesy and professionalism.

IP

Irene Pers

04/04/24

5 out of 5

I hadn't used my efax account in quite…

I hadn't used my efax account in quite awhile and was rusty on the different options. Marijana S. was an excellent support person. She was kind, patient and stayed with me until I had everything ready to go. Thank you Marijana.

JC

Jami Carpenter

04/01/24

5 out of 5

Patric is awesome

Our EFax account was changed to a corporate account and I was extremely confused about how it worked. When I called in, I reached Patric he was very patient and explained everything to me without rushing. Now I can navigate the system with no problem!!

B

Brian

03/28/24

5 out of 5

received great customer support !

received great customer support ! that's so very important !!!

RJ

Ritajean Joyce

03/26/24

5 out of 5

Quick Response Quick Answer to Issue

We had an issue sending faxes so I called very early in the morning and they answered. Quick Response-Quick Solution-Patrice Was Very helpful.