Ecwid Reviews in February 2025: User Ratings, Pros & Cons

Complete disaster

Complete disaster site would not load properly ended cancelling and going with a different provider

We are using ECWID for last 4 years and…

We are using ECWID for last 4 years and i must say this is the best Ecommerce store in the market. It has very powerful features and very friendly user interface. The mobile app works very efficiently and the most important part is the customer service , they are super fast to respond to any queries by email. I highly recommend ECWID to any start- up or even established business!

Beware UK sellers using Ecwid

Beware UK sellers using Ecwid. This eCommerce platform charges VAT on Royal Mail for deliveries from the UK and to anywhere else using Royal Mail. This is completely incorrect - Royal Mail is a flat fee. You can't even recover the funds to return to the customer. This is poor for UK sellers, which makes think - are Ecwid committing HMRC VAT or tax fraud in the UK?

Love everything about Ecwid

PROS & CONS What are the best aspects of this product? For 5 years, we have been using Ecwid for our online stores. It is very easy to integrate and their support team responds quickly to tickets. What aspects are problematic or could work better? Tutorials should be given to first time users. It can be hard learning on your own how to use this. What specific problems in your company were solved by this product? We wanted to sell items internationally. Ecwid was able to solve this by ...

Simple and a very useful platform

PROS & CONS What are the best aspects of this product? It is relatively cheaper from the platforms I've used before. It is also very easy to add inventory. It even has the option to hide or unhide a product so I don't have to start over again in setting it up. What aspects are problematic or could work better? I can't say anything bad about Ecwid. It has exceeded my expectations by far. What specific problems in your company were solved by this product? I saved money by using Ecwid ...

Don't do it!! Address was a parking lot!

Any positive review is probably fake..I ordered something from a seller using their platform..never received anything..only to turn out (from my credit card company) that the address was a parking lot..So buyer beware of a platform that doesn't do any basic checks.

I'm looking for 0 star but couldn't…

I'm looking for 0 star but couldn't find. I didn't used service but they charged me.asked refund money because I have not even connected my own domain. customer support says we can't refund money which we "steal".Im not recommend to use them because if you will you will lose. App market is poor and speed is nothing

I created my first website on ecwid a…

I created my first website on ecwid a year ago. It literally took me 2 days to finish the website (I have good experience in this). Ecwid platform is super easy for non experienced dudes looking for an easy and fast way to start your ecommerce business.

I am greatly satisfied with this service provider

PROS & CONS What are the best aspects of this product? Ecwid is by far the greatest service provider I've used. It has a great database and their support system accommodates any of our inquiries immediately. What aspects are problematic or could work better? More SKUs would've been useful for us. What specific problems in your company were solved by this product? As a graphic designer, it can be quite difficult to manage customer purchases without a good provider. But with Ecwid's ...

Very poor customer support

Very poor customer support. I was the business plan subscriber of ecwid. they suspend my account without any notification. I asked ecwid whats my fault was they simply said "Ecwid reserves the right to modify, suspend, or discontinue the Products and Services for any reason, with or without notice."