Ecomdash

Good

What do you like best? That They Are Willing To Talk You Thru Issue's With A Live Technician What do you dislike? Sometimes You Have To Talk To Several Different Tech's To Get The Answer's You Seek, But It's Understandable Seeing How Complex Some Of The Software Is What problems are you solving with the product? What benefits have you realized? Did Not Realize How Much Work It Was Going To Be To Open A Retail Store Online, Ecom Has Lessend The Headaches Associated With This Process

Very Good Onboarding

What do you like best? Assigned onboarding specialist. System response is excellent. What do you dislike? App scanning is useless. Some essential fields are not synced (for example shipping template in Amazon What problems are you solving with the product? What benefits have you realized? The syncing of my online businesses and inventory seems great. The software is a good match for our needs, but still has some holes.

Good Program

What do you like best? I Like Creating Listings and Editing in Bulk What do you dislike? Loading time is slow, too many steps to reach the information you are looking for. Recommendations to others considering the product It is difficult to learn ecomdash and took us weeks to gain a good understanding of how it operates. I think the idea is good, but fail to see it's user friendliness. What business problems are you solving with the product? What benefits have you realized? Multiple ...

It works, but you can find better (I recommend you find better elsewhere)

What do you like best? The service works for its intended use— most of the time. We use this for managing an e-commerce marketplace channel and it drastically reduces the amount of manual work I have to put into keeping up with purchase orders. What do you dislike? The customer service is awful. They do not know how to use the software, will evade your questions, and sometimes just outright not respond to you. They do not “reply all”, so you can never have a group conversation between ...

Started Out Well, Ended Badly

PROS & CONS What are the best aspects of this product? They are extremely inexpensive, their initial customer servvce was great...but you get what you pay for What aspects are problematic or could work better? They have a very limited number of API calls that they can tolerate that prevented us from being able to use it. Even though they give you a "free trial" they require a credit card. MAKE SURE TO CANCEL IMMEDIATELY if this product is not for you. This is where their customer ...

Good from afar, but far from good

What do you like best? ecomdash offers a wide feature set at a decent price. it has multi-warehouse support, many integrations, an API, kit items, and shipping is built in. What do you dislike? new features are added that break old features. old bugs don't get fixed. site performance is spotty. customer service is horrible and almost never fixes problems successfully. they don't handle returns or defects very well. the product listing features are simplistic. they were bought out by ...

Started Out Well, Ended Badly

PROS & CONS What are the best aspects of this product? They are extremely inexpensive, their initial customer servvce was great...but you get what you pay for What aspects are problematic or could work better? They have a very limited number of API calls that they can tolerate that prevented us from being able to use it. Even though they give you a "free trial" they require a credit card. MAKE SURE TO CANCEL IMMEDIATELY if this product is not for you. This is where their customer ...

Not sure title for multi channel management

What do you like best? Low price. Listing overview is good. You know which marketplace the product listed or not. Sync time and listing&updating listing are pretty fast. I meant only these three aspects are fast. What do you dislike? If your inventory generally simple and does not require many attribute, ecomdash will be ok for your size of the business. I have over 25K skus and all of them are unique by attributes. First, ecomdash is very slow. Page loading and file exporting ...