Ecomdash Reviews in January 2025: User Ratings, Pros & Cons

Helps to keep track of inventory

PROS & CONS What are the best aspects of this product? I like that ecomdash helps with shipping management and organizes our orders. We are able to sync our inventory with our e-commerce website, which ensures products do not go out of stock. Plus, ecomdash integrates smoothly with eBay and Amazon. What aspects are problematic or could work better? We have not faced any issues with the software thus far. It is easy to implement the system and it meets our company requirements. What ...

Started Out Well, Ended Badly

PROS & CONS What are the best aspects of this product? They are extremely inexpensive, their initial customer servvce was great...but you get what you pay for What aspects are problematic or could work better? They have a very limited number of API calls that they can tolerate that prevented us from being able to use it. Even though they give you a "free trial" they require a credit card. MAKE SURE TO CANCEL IMMEDIATELY if this product is not for you. This is where their customer ...

Good from afar, but far from good

What do you like best? ecomdash offers a wide feature set at a decent price. it has multi-warehouse support, many integrations, an API, kit items, and shipping is built in. What do you dislike? new features are added that break old features. old bugs don't get fixed. site performance is spotty. customer service is horrible and almost never fixes problems successfully. they don't handle returns or defects very well. the product listing features are simplistic. they were bought out by ...

Good

What do you like best? That They Are Willing To Talk You Thru Issue's With A Live Technician What do you dislike? Sometimes You Have To Talk To Several Different Tech's To Get The Answer's You Seek, But It's Understandable Seeing How Complex Some Of The Software Is What problems are you solving with the product? What benefits have you realized? Did Not Realize How Much Work It Was Going To Be To Open A Retail Store Online, Ecom Has Lessend The Headaches Associated With This Process

Good

What do you like best? That They Are Willing To Talk You Thru Issue's With A Live Technician What do you dislike? Sometimes You Have To Talk To Several Different Tech's To Get The Answer's You Seek, But It's Understandable Seeing How Complex Some Of The Software Is What problems are you solving with the product? What benefits have you realized? Did Not Realize How Much Work It Was Going To Be To Open A Retail Store Online, Ecom Has Lessend The Headaches Associated With This Process

Excellent onboarding support

What do you like best? Live support - very knowledgeable and take the time to help What do you dislike? Reports must be downloaded - I would prefer to view online and download if needed Recommendations to others considering the product: Use the trial, and talk with them during it. It has a lot of great features, but doing it alone will just waste your time. What problems are you solving with the product? What benefits have you realized? Multi Channel Fulfillment - Amazon, ETSY, EBay, ...

Very Good Onboarding

What do you like best? Assigned onboarding specialist. System response is excellent. What do you dislike? App scanning is useless. Some essential fields are not synced (for example shipping template in Amazon What problems are you solving with the product? What benefits have you realized? The syncing of my online businesses and inventory seems great. The software is a good match for our needs, but still has some holes.

It works, but you can find better (I recommend you find better elsewhere)

What do you like best? The service works for its intended use— most of the time. We use this for managing an e-commerce marketplace channel and it drastically reduces the amount of manual work I have to put into keeping up with purchase orders. What do you dislike? The customer service is awful. They do not know how to use the software, will evade your questions, and sometimes just outright not respond to you. They do not “reply all”, so you can never have a group conversation between ...

The best Inventory Manager at a great price too

What do you like best? Ease of use, decent layout ability to bulk edit many things, it just works and works pretty intuitively. Can't beat the price either. Customer service responds fast and logically. What do you dislike? Website is a bit slow at times, some tweaks need to be done to make things a bit more efficient workflow wise. What business problems are you solving with the product? What benefits have you realized? Syncing Inventory across marketplaces and listings new items on ...

In terms of a software handling the automation of my eCommerce business, ecomdash is #1

What do you like best? The best thing I love about ecomdash is that they handle the automation of all the tracking numbers for all my customers eBay and Amazon orders being uploaded on a daily basis. What do you dislike? I wish their pricing was lower. I currently pay $90 per month on average to handle all my eBay and Amazon orders. I would prefer for the pricing to be lower. Recommendations to others considering the product Ecomdash has made the process of handling and automating all my ...