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eClinicalWorks - EHR Software

eClinicalWorks Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize healthcare with eClinicalWorks.

3.8

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eClinicalWorks Reviews & Ratings

3.8

Very Good

Based on 639 ratings & 147 reviews

Rating Distribution

Excellent

(52)

Very Good

(58)

Good

(12)

Poor

(15)

Terible

(10)

Expert's Review

eClinicalWorks stands out as a top-tier PMS/EHR software in the market, praised for its user-friendliness and comprehensive range of features. Users appreciate its seamless integration for running medical practices efficiently. The software's ease of implementation and navigation make it a popular choice since 2008, with excellent customer support adding to its ...Read more

eClinicalWorks pros and cons

  • Intuitive and easy to use, with comprehensive functionality for electronic prescribing, patient scheduling, billing, and clinical documentation.

  • Efficient tool with multiple functions that help with customer database management.

  • Cloud-based EMR model providing an end-to-end solution, from registering patients to submitting claims.

  • Customizable to meet various needs, with easy navigation and access.

  • Some users find the software clunky, outdated, and difficult to navigate.

  • Limited training and support can make the richness of features intimidating for new users.

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Showing 31-40 out of 147

AU

Anonymous User

10/20/19

2.5 out of 5

"Not the best EHR system"

What do you like best about eClinicalWorks? Templates are easy to create/find/share and use for charting What do you dislike about eClinicalWorks?

AU

Anonymous User

10/18/19

5 out of 5

"eClinical Works Review"

What do you like best about eClinicalWorks? eClinical works was one of the easiest, most user friendly patient softwares I have used. What do you dislike about eClinicalWorks?

AU

Anonymous User

10/11/19

4 out of 5

"eCW is a great software for medical practices."

What do you like best about eClinicalWorks? I like the overall simplicity of eCW and how user friendly it is. It lays out the schedule in a simplistic manner which makes it easier for clinicians and staff to use.

AU

Anonymous User

10/03/19

5 out of 5

"good ehr"

What do you like best about eClinicalWorks? the features to schedule appointments and do notes What do you dislike about eClinicalWorks?

AH

Angela H

10/03/19

2 out of 5

"ECW at a plastic surgery and medspa"

What do you like best about eClinicalWorks? I like that the interface is super easy to use. It doesn't take much training to get started. I also like that the features it has really work well for a medical office. I love that everything is color coded and easy to read. I also like that there is a web cloud version that you can access from anywhere.

AU

Anonymous User

09/20/19

0 out of 5

"Complicated, bloated, steer clear"

What do you like best about eClinicalWorks? I can't really think of any redeeming qualities for eCW. No redeeming qualities exist. What do you dislike about eClinicalWorks?

AU

Anonymous User

09/18/19

5 out of 5

"Great company for EHR"

What do you like best about eClinicalWorks? What I like best about the company is they are always available to help when needed What do you dislike about eClinicalWorks?

AU

Anonymous User

09/09/19

2 out of 5

"Works but has flaws"

What do you like best about eClinicalWorks? Ease of figuring out things at times. There are multiple ways of doing things What do you dislike about eClinicalWorks?

KU

Kristen U

08/29/19

0 out of 5

"STAY AWAY AT ALL COSTS. HORRIBLE."

What do you like best about eClinicalWorks? Nothing. Absolutely nothing. Our more senior providers have decreased their patient load down to 8-10/day vs. they did 20+ for years with Athena. I have used 10+ eMRs in my career and this is one of the worst. I feel like we got a 1992 Yugo with donuts for tires when we were promised a nice new car. And there is no motivation or inclination for eCW to fix anything or respond to requests. It's been 3mo of a nightmare.

AU

Anonymous User

08/22/19

1.5 out of 5

"Very primitive capabilities"

What do you like best about eClinicalWorks? I like that there is a report dashboard that links from inside the software. I also like that they have LiveChat customer support. If I can't find what I am looking for on their site, I can chat with a support tech who has usually been able to resolve my issue.