Ebsta Inbox Reviews in January 2025: User Ratings, Pros & Cons

"Necessary Sales Tool!"

What do you like best about Ebsta Inbox? My team and I find email tracking the most important tool in our toolbox! Knowing when a client or prospect has opened an email is amazing but knowing how many times they opened an email is even better. This enables us to strategically do our follow-up.

"Very convenient to put email into Salesforce."

What do you like best about Ebsta Inbox? I pay good money for this app because I want to have all my correspondence with sponsors of our students in their records in Salesforce. I can just click right there in the letter I am writing and not have to write a letter from within Salesforce. I don't have to even open salesforce. Their tech support is great too. I have my own assigned person to be my tech if needed.

"Great product - works well - responsive team"

What do you like best about Ebsta Inbox? Very simple to use. Import from SFDC or CSV. Our SFDC is pretty messy and I do a lot of tradeshows so it was great having the option to do both.

"Ebsta is the key to productivity, for sales individuals and teams"

What do you like best about Ebsta Inbox? What I love most about Ebsta is it's ease-of-access and quick accessibility within my browser. No need to pop open a new window, open Salesforce and input information in a convoluted way. Ebsta is simple and effective in helping me document lead communications, especially adding new leads and updating them on a daily and weekly basis. I would highly recommend other sales professionals implementing Ebsta into all of their outbound sales processes.

"Ebsta is a great tool for sales team"

What do you like best about Ebsta Inbox? Email tracking let us know the engagement of the prospect. Furthermore, this tool is a time solver for sales because they can upload enclosed files into salesforce.

"Steady and simple"

What do you like best about Ebsta Inbox? It’s very simple to connect with Gmail and add emails to salesforce. Adding contacts to salesforce from a new email and very simple and easy.

"Business critical tool for businesses that value good data quality"

What do you like best about Ebsta Inbox? We are a SaaS business that operates in the data analytics for recruitment space. Therefore, it's really important that we have a good data culture internally to ensure that we practice what we preach. Ebsta's email tracking allows us to seamlessly track all of our email communications into Salesforce against the specific activity type which allows us to analyse our own activity. It's easy to use and has become an essential part of our process in the ...

"Ebsta is crucial for our sales team!"

What do you like best about Ebsta Inbox? I have been using Ebsta to help manage my sale process for two years and rely on it tremendously. It eliminates the needs to sort my gmail Inbox and all but eliminates my need to rely on my memory. The recent upgrade to Cadences has greatly enhanced my ability to handle a large pipeline in a multiple touch, 9 month sales cycle. Our sales success is greatly enhanced by Ebsta!

"An essential if you work with Gmail and Salesforce"

What do you like best about Ebsta Inbox? The Sales reps prefer to work directly from their Gmail and generally don't like to have SF open. Ebsta has a good info-bar that sits neatly at the top of our your Gmail to sync vital sales info directly in your Gmail view.

"Using EBSTA since 2016"

What do you like best about Ebsta Inbox? Changed companies and brought EBSTA with me. Works well with outreach everywhere and salesforce on gmail. Helps me work fast and efficient. All of my coworkers started to use over the last year. Tried other tools to compare but EBSTA works best, is more flexible and lighter on the system.