Ease Reviews in April 2025: User Ratings, Pros & Cons

"Ease works great for my clients and should be considered for any agency"

What do you like best about Ease? Easy to get a hold of someone over the phone when needed, but rarely do I need to. The online tools are easy to use for my clients and me. I would recommend this to any broker. What do you dislike about Ease? They do not integrate with all payroll companies, but that is more a mark on payroll companies than it is with Ease. The customer support at Ease is always there to lend a hand. What problems is Ease solving and how is that benefiting you? Ease makes ...

"Ease is Easy"

What do you like best about Ease? The user interface is just simply stunning. It makes it so desirable and easy to use. This is a platform where anyone can go in and find anything that they're looking for. What do you dislike about Ease? I wish that there was some integration with blue shield. My provider LBW has put the link to all the documents, but there is no way to make changes to blue shield through ease. What problems is Ease solving and how is that benefiting you? Ease helps us ...

"EASE makes my job EASIER!"

What do you like best about Ease? I love that everything I need for a group enrollment is easily found on the EASE platform. Also, new group administrators are surprised at how easy the process is to complete and get reports. What do you dislike about Ease? I wish the Summary of Benefits for the health plans were as easily downloadable from the carriers as the rates and application forms. Sometimes a company's logo is too big and needs to be resized with the help of tech support. What ...

"Ease makes it a breeze"

What do you like best about Ease? The best thing about ease is how everything is in one place. It is easy to go in and view elections and delinations without rifling through hundred and hundred of pages of paper copies. It truly made the enrollment process so smooth and the daily maintenance of benefits management much easier for any overworked HR professional. What do you dislike about Ease? I wish ease worked with Kaiser more seamlessly. Right now, we only offer Kaiser for our medical ...

"Ease is Easy"

What do you like best about Ease? I really like how easy the program is to navigate. The UI is very streamlined and I think the employee view is very clear and clean too. The support teams are very helpful and always available to assist. I also like how open to input they are; I've seen several suggestions and requests be built into the programming. What do you dislike about Ease? Some system changes go through growing pains and I think are pushed out too soon at times. I feel like I miss a ...

"Organization and compliance A++"

What do you like best about Ease? Ease helps me organize each of my groups by the employee. Makes organization and ease of finding information quick so much easier What do you dislike about Ease? I dislike that i'm unable to create a rate worksheet for the employees that would rather print out a copy of their benefits options. I have several groups that need paper packets as well as online enrollments so having the option to compile everything into a PDF or printable version would be ...

"Your Benefit's ABCease"

What do you like best about Ease? EASEConnect + Feature. Enrollment is paperless, EE's have SBC available when needed, EE' s can make profile or dept changes, anytime. What do you dislike about Ease? Only two users per membership, can we make it 3? Recommendations to others considering Ease: Please consider the amount of money you will save on paper, on re-printing in case an employee lost it, the handwritten details not being legible and the Carrier contacting you to obtain the details, ...

"Literally would rather use Ease than our HRIS."

What do you like best about Ease? The reporting features are extremely clear and easy to use, the UI is easy to understand. I feel that I can trust the data integrity in the system and that I can analyze correct data at any time. What do you dislike about Ease? Some functionality isn't as intuitive and required a bit of research to understand. I was able to find answers within the Ease help section after some digging though. What problems is Ease solving and how is that benefiting ...

"Takes time to get used to. The service is excellent."

What do you like best about Ease? Customer care is great. The ability to link directly with carriers is helpful. What do you dislike about Ease? There is nothing I actually dislike. However, if I had to choose one thing that sticks out in my mind that is a bit of a nuisance is that putting a date in requires the slash between the month/day/year. It should default in that format. Also, when entering a phone number the system defaults to (xxx) xxx-xxxx. However, when you add the details of ...

"Easy to use Ease"

What do you like best about Ease? I have been using Ease for close to 7 years It's easy and intuitive to use. I have tried 1 or two other systems and don't find them nearly as easy to use. I have found Ease support very good and they are generally quick to respond What do you dislike about Ease? If they had a payroll system as part of it then it would be perfect- you can integrate with other but I think their own payroll system would be magnificent What problems is Ease solving and how is ...