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8.2

Spot Score

Dynamics 365 Marketing - Marketing Automation Software

Dynamics 365 Marketing Reviews in April 2025: User Ratings, Pros & Cons

Streamline your marketing efforts with powerful automation.

4.2

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Dynamics 365 Marketing Reviews & Ratings

4.2

Very Good

Based on 4486 ratings & 131 reviews

Rating Distribution

Excellent

(75)

Very Good

(50)

Good

(5)

Poor

(0)

Terible

(1)

Expert's Review generated by AI

Dynamics 365 Marketing emerges as a robust and versatile marketing automation platform that seamlessly integrates with Microsoft’s ecosystem, making it a standout choice for businesses. Its greatest strengths lie in its personalized customer engagement capabilities, omnichannel features, and intuitive interface, enabling users to manage campaigns, automate ...Read more

Dynamics 365 Marketing pros and cons

  • Seamless integration with other Microsoft tools (e.g., Microsoft 365, Power BI, Azure) provides a unified platform for marketing and customer engagement.

  • Highly effective marketing automation features, including email campaigns, lead management, and customer journey mapping.

  • Personalization capabilities enhance customer engagement and marketing efficiency.

  • User-friendly interface that's easy to navigate, even for non-technical users.

  • Overwhelming richness of features can make the platform complex for beginners without proper onboarding or prior experience.

  • Requires significant configuration and setup to fully utilize advanced features, which can be time-consuming.

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Showing 21-30 out of 131

TH

Taylor H

09/20/23

5 out of 5

"Very easy and useful to gain consumer knowledge"

What do you like best about Dynamics 365 Marketing? It is most useful to keep track of a client's campaign (when it starts, the internal processing of the contract, updates after a campaign launches). also SUPER helpful for highlighting target items of what a client wants for future campaigns as well as tracking the amount of times I've had a meeting /email with said client

NT

Nikko T

09/18/23

4 out of 5

"Great app to track calls and sales revenue"

What do you like best about Dynamics 365 Marketing? It allows me to document every call. Knowledge base can also be easily accessible.

AU

Anonymous User

09/15/23

3.5 out of 5

"Versatile & powerful tool once configured"

What do you like best about Dynamics 365 Marketing? Incorporating D365 is helping us to streamline, automate, and improve much of our processes as well as increase visibility of various account data. And we're able to utilize a lot of customizations, API, and power automate functionality to customize it to the needs of our business

AU

Anonymous User

09/12/23

3 out of 5

"Big information, difficult to use"

What do you like best about Dynamics 365 Marketing? The big amount of information the platform is able to contain, also the possibility to easily connect and integrate with other Microsoft solutions as Azure and Teams.

ST

Shalini T

09/07/23

5 out of 5

"Fantastic"

What do you like best about Dynamics 365 Marketing? Helped in analysing market trend and needs What do you dislike about Dynamics 365 Marketing?

AU

Anonymous User

09/06/23

5 out of 5

"Amazing"

What do you like best about Dynamics 365 Marketing? User friendly, designed keeping in mind coustomer's need. What do you dislike about Dynamics 365 Marketing?

PP

Prashant P

09/03/23

4 out of 5

"User Friendly Interface with excellent integration and customization"

What do you like best about Dynamics 365 Marketing? First things first – the interface. It's a piece of cake to use. No tech guru required. Whether you're a newbie or a seasoned pro, Dynamics 365 CRM's interface is like your favorite pair of jeans – comfortable and fits just right. Dynamics 365 CRM is like your personal opportunity tracker on steroids. It lays out the whole sales pipeline in front of you, real-time, and that's a game-change

CD

CA Darshan J

09/01/23

5 out of 5

"Best tool for all marketing agency"

What do you like best about Dynamics 365 Marketing? Dynamics 365 Marketing helps me to market the product to the targeted customers in a personliased manner, it has many advanced tool to enhance performance of promotional compaign

HS

Henal S

08/31/23

4.5 out of 5

"My helping hand in my business"

What do you like best about Dynamics 365 Marketing? I am using Dynamics 365 Marketing for making personalized promotional campaigns, innovative marketing taglines, predecting upcoming trends in my consultancy business

HS

Henal S

08/31/23

4.5 out of 5

"My helping hand in my business"

What do you like best about Dynamics 365 Marketing? I am using Dynamics 365 Marketing for making personalized promotional campaigns, innovative marketing taglines, predecting upcoming trends in my consultancy business