DSM Tool Reviews in April 2025: User Ratings, Pros & Cons

Excellent service and fast replie

Excellent service and fast replie. I got some problems and they help me directly.

Great software

Great software and excellent customer service. I've tried others but this is the best. It does what I need and more.

Has been involved in dropshipping for…

Has been involved in dropshipping for about 3 yearsFrom the first moment using the DSM monitorThe monitor is convenient and very easy to use, human engineering simple to operate, amazingTheir online service 24/7 is always available! Comments in minutes! Services! Professional!Highly recommend! Use DSM monitorWithout this monitor, there is no way I would have stayed and continued with Dropship

Just about the worst support ever

Just about the worst support ever. They literally disconnect the chat and stop replying when they don't know the answer to your question. When asking for a refund, they'll do anything to try and not refund you and eventually stop replying as well. Support will delete your conversations with other agents that disrespect you and don't reply.Even their software never monitors price or inventory properly. I lost so much money because of it not really monitoring.To be honest, this just seems ...

SCAM! THEY WILL TAKE OUT MONEY FOR YEAR 239.64 EVEN YOU SIGNED FOR MONTH 19.99 THEIR WEBSITE IS MANIPULATED .

I also signed the same thing that happened to me I signed up for 19.99 a month plain then they took out $.239.64 from my pay pal they only chat the same copy-paste answers they will say you have taken yearly plan and to close the case with Paypal. I didn't even use their tool.They take the money and deal with the bank with lies that what they do looks like. I'm trying to take my hard-earned money.Just GOOGLE for REVIEWS before purchase you will find many people with the same thing saying.

Beware!!

I've never done business with this company but they've charged my credit card 5 times for a total of $1,287.05. DSM on supports online chat. You can not call and speak to anyone. I did an online with them and they just keep telling me to sign into my account or provide them with an invoice. They said without this information they could not charge my card. These people are not willing to help resolve the matter. I would be concerned with doing business with them.

Keeping there agreement

Talking with the representative and about 2 weeks later I got my full refund back. The product wasn’t too bad. Still the company needs better communication policies. Or faster response time to answer questions.but overall a great lesson learned.

DSMtool simply makes dropshipping…

DSMtool simply makes dropshipping nightmare world into a easy streaming online business with full potential of growth, thank you and thank you to the service team and Yana for helping with teaching over the tolls functionality :)

BEWARE: The worst monitoring tool out there

The worst monitoring tool out there! I've used many monitoring tools and this one doesn't really monitor anything. I've had to issue so many cancelations and refunds because of how poor their monitoring service is. This thing doesn't monitor out of stock or in stock items, doesn't change or monitor price changes, quite frankly it doesn't do anything! When every other order has an issue due to this tool, it makes business incredibly challenging! My advice is to literally use any other ...

very good thx you

very good thx you