DSM Tool Reviews in April 2025: User Ratings, Pros & Cons

Rigged with bugs and unreliable

I used dsm tool for 6 months and at first it worked ok, but as i started to scale up my ebay store i noticed lots of bugs.I decided after 3 months that i would upgrade my subscription to business plan and boy what a mistake that was. I wanted this plan specifically for auto order software, it never worked for the 3 months i had it and neither did the tracking conversion, which cost me lots of time and money. It was only when i found autods software that i realised how poorly run dsmtool ...

Da wird man echt reingelegt

An sich sind die Funktionen der Plattform nicht schlecht, jedoch entstehen immer wieder neue Bugs, die die Arbeit zeitweilig nicht möglich machen.Ständig entstanden neue Bugs, auf Nachfrage wurde erst spät geantwortet und gemeint der Fehler würde bei mir liegen:- Varianten wurden nicht übernommen- Kategorien konnten nicht geändert werden- Bilder in schlechter Auflösung- Das schlimmste war folgende Erfahrung: Ich hatte drei Monate lang das Enterprise Abo (500$ / Monat), dann wollte ich es ...

prices were not being updated causing…

prices were not being updated causing me to have sells but not being able to make the purchase since the price had increased. I spoke with several of the people (they only have chat for contact) and said they would contact their tech department for a refund if it was their fault. Very unprofessional customer service.

Not recommended

Honestly it's the most unprofessional team I have every faced, they have no idea what they are doing they only care about the money, so their costumers are not their priority. Not recommended at all!

This is not only the worst tool you can…

This is not only the worst tool you can get for dropshipping (it does not work at all, basically and scam) but also customer service is very unprofessional and unethical, beware with their plans the webpage in intentionally tailored to be deceitful and get you to sign for a one year plan, any other tool is better than this.

the worst app ever seen before

the worst app ever seen before.not working at all.customer service does not respond.they do not refund customers according to their terms of use.don't trust them .

WASTE OF TIME

WASTE OF TIME - Avoid at ALL CostsTried to use this for the second time in my ebay career. My first attempt was about a year ago when the site was RIDDLED with bugs - i see nothing has changed in 2020Problems came when trying to auto-list to my ebay store from various websites (walmart, target, etc). Kept getting an error that my ebay account was not connected...My ebay account was VERY obviously connected already - i saw my ebay feedback on the dashboard of DSM.... but whenever i tried to ...

This company is a Joke

This company is a Joke! Organized and run by scam artist. Subscribed to use their tool and the pictures end up being super blurry. How do you sell an item online with blurry pictures? I asked for a refund and was given the run around by their horrendous customer service.First they say it's my fault, then it's the site I am using fault. They would not give me my money back and are refusing to cancel my subscription even though they advertized as cancel any time no strings attached. PLEASE DO ...

They do not refund the money that you…

They do not refund the money that you paid for the service, when the service did not work, an unfair company,by the way the first three good reviews here from their owner and staff, I do not advise

Their auto orders do not work

I wouldn’t recommend to anyone. They have no support. Their auto orders do not work as advertised. It’s been long time asking them to fix it and they do not reply I have been their customer from long time. But had bad experience. Just stay away