Drip Reviews in April 2025: User Ratings, Pros & Cons

Drip empowered to make 1.5M in 2020

What do you like best? Drip just works. Its so easy to get started. Drip out of the box does exactly what you'd hope out of a CRM. I sell an online course and I trigger messages based on where a user starts on my website. What do you dislike? I wish in workflows I could add specific dates for emails to get sent out instead of just delays. Like in some cases I add customers to a workflow for a live event but these customers buy it at different days so its tough to setup a delay ...

They are the BEST

What do you like best? The program is easy to use, and helps boost sales more than we could have ever imagined. What do you dislike? I have no dislikes about this company - they are the best. Recommendations to others considering the product: TRY IT , on the lowest end we make 10K more then we pay for the service each month. What problems are you solving with the product? What benefits have you realized? Reengaging customers, and boosting sales.

Everything I need, intuitively

What do you like best? The automations and e-commerce are all so smart and intuitive and right there without breaking the wallet, it also integrates with all of my apps and e-commerce platforms What do you dislike? It took me a bit to get used to the interface but it was worth it, now it's super simple Recommendations to others considering the product: If automations and e-commerce are important to you, as well as avoiding the promotions/spam folder, check drip out! ...

Fast and awesome support for novice marketers!

What do you like best? Their customer service is friendly and helpful. They are able to guide you through much of the needed marketing automation. The features in Drip are advanced and versatile. You can pretty much do automation. There are also plenty of marketing resources. What do you dislike? Initially, it may be difficult for a beginner in email marketing to use. It will take some time to get used to using all the features and understanding how it works. Some improvements ...

Excellent Email Marketing Tool

What do you like best? I love the e-commerce features of Drip, it helps me track what selling and what I can do to better serve my customers. What do you dislike? There's not really a downside. The pricing is a bit steep but my sales make up for it each month. What problems are you solving with the product? What benefits have you realized? My open rate and clicks are higher since joining Drip and I'm able to track what content is most valuable for my audience and provide ...

Marketing from our Online Booking Platform

What do you like best? I love that we can automate emails to market to our current customers who book online, or even submit their email on our website! Everything just happens! They are automatically added to a workflow and we receive reports each month showing how much our online bookings are increasing! We can track our revenue generated through Drip right on our dashboard. What do you dislike? The only downside is that we have 2 separate monthly subscription fees: 1 for ...

Great Email Platform for Ecommerce Websites

What do you like best? Easy to use, great reporting and follow up. Good customer support. Nice looking emails that's easy to modify and adjust. Very nice display on desktop and mobile devices. Monthly reporting email from Drip helps to keep us informed on how our marketing campaigns are performing. Drip is always adding features to the platform and they do a good job keeping you informed. What do you dislike? Takes a while to 'get' the workflows and use them efficiently. ...

Drip does it all

What do you like best? The best thing about Drip is being able to create campaigns, broadcasts and email sequences with templates, with visual designer or html. What do you dislike? It would be great if Drip introduced being able to schedule broadcasts or emails on a specific date. What problems are you solving with the product? What benefits have you realized? Set and forget - security - setting up campaigns, scheduling broadcasts and then getting on with life without ...

Mostly good - few things I’d change

What do you like best? I love the reporting - DRIP shows you dollars contributed from your mail campaign which gives you something measurable. What do you dislike? I wish it was more customizable without having to do HTML. Sometimes my campaign emails turn out weird with the way it is setup. Also DRIP can be quite complicated to setup What problems are you solving with the product? What benefits have you realized? Problems solved are email campaigns that are shoppable . ...

Very Powerful and Clean Interface.

What do you like best? I like the clean UI and analytics. It's very refreshing to see simplicity on my dashboard. What do you dislike? I dislike that there is no drag & drop feature for the Workflows. Recommendations to others considering the product: Drip is a very powerful marketing and automation tool for nurturing, broadcasting and analyzing your conversions and conversations. What problems are you solving with the product? What benefits have you realized? ...