Drip Reviews in April 2025: User Ratings, Pros & Cons

The best email marketing tool I ever used

What do you like best? First, the price. It's very affordable for what it does. And it's also great for ecommerce shops with their automations. What do you dislike? I thought lead scoring was available when I subscribed, but I'm more than ok with the software itself today. Recommendations to others considering the product: If you are looking for a great emailing tool for your ecommerce, Drip is the best. What problems are you solving with the product? What ...

Powerful and easy to use email marketing platform for ecommerce

What do you like best? I love how simple and easy it is to integrate with ecommerce platforms such as shopify and then create email automations that generate revenue on autopilot. The integrations make it really easy to see how each email performed from a financial perspective, so I can replicate the types of emails that generate the most revenue. What do you dislike? There are some issues with cross-domain tracking and reporting, but that’s probably not an issue for most ...

Perfect Email service for us

What do you like best? The interface is easy to use, and the analytics are useful for our retail store. I love being able to create segments as we are creating emails, allowing me to customize to what product we are featuring in our email. It has a fantastic automatic resend feature that is just one click. And it is very compatible with Shopify! Plus the price is lower or on par with the other services we considered, when we take into account the size of our email list. What do you ...

Very easy to use ecommerce marketing platform but some support issues

What do you like best? The UX is clean and the automation workflow is very well implemented. It's very easy to create quite complex user workflows and rules based on data points. The help documents are pretty comprehensive. The customer activity views are also nice and clear. What do you dislike? Overall, whilst support are friendly, we have had difficulty getting responses to enquiries and bug reports. Sometimes 5 days+. We're using Magento 2 and the integration certainly isn't ...

Superb Automation and Segmentation with User-Friendly Interface

What do you like best? Automation through their Workflows and Rules and superior deliverability. Drip has super-powerful Rules feature and segments creating. Saved segments can be updated automatically based on the segment criteria. There are a ton of integrations with third-party apps. Some are native and others are via Zapier. It also integrates with Shopify and WooCommerce for e-commerce businesses. Drip Workflow includes a feature called Goals which is also very useful and robust. ...

We switched to Drip and never looked back!

What do you like best? The visual layout for campaigns and workflows has saved me so much time. I no longer need to draft them out in Vizio or PowerPoint—or even by hand—because I can easily draft and manipulate each workflow exactly as I need it in real time. I also appreciate the customer service team for their responsiveness and going above and beyond whenever I'm in a bind. What do you dislike? I wish the Liquid user guide had more detail and gave multiple examples for each ...

Best email marketing system around

What do you like best? I love how flexible drip is and simple to do segmenting. I also am a fan of getting all the tools for free until you get to 100 leads. Basically there isn’t much that you can’t do with drip if you know what you want to do with it. What do you dislike? Lack of support for embedded forms. However there is the option to embed forms into a blog post for instance. But to have them look like they belong on your site (branded) you need to know css. I ...

E-Commerce Just Got Easier

What do you like best? Learning new software has its challenges but I'm happy that I chose Drip for CRM management. My store is powered by WooCommerce in a world where Shopify users have way more integration partners. Drip has created a seamless integration with WooCommerce and the setup was extremely easy. What do you dislike? The People tab, specifically trying to get into a customer's profile or create segments isn't user friendly. Updating it quickly and learning what ...

Next level personalisation

What do you like best? The visual workflow builder is one of the best I have ever seen. It is easy to use and you can get used to in in minutes. What do you dislike? Drip is easy to start but has a longer learning curve to master. I still didn't mastered everything that could be done with it. Recommendations to others considering the product: If you don't know something, get in touch with the support ASAP. They are friendly and can help most of your problems. You can ...

Once you figure it out it is very handy

What do you like best? Being able to schedule emails ahead of time. Also being able to select customers based on our websites criteria. We can use the fancy templates or just make regular looking emails fairly easily. What do you dislike? It is hard to figure out sometimes. Especially when there are numerical values replacing name values. While their tech people are very friendly and helpful, unless you are very adventurous it is not necessarily intuitive. What problems are ...