Drip Reviews in May 2025: User Ratings, Pros & Cons

Intuitive

What do you like best? Drip is intuitive and easy to navigate even for less techy people like me. What do you dislike? I don't have any complaints at this time What problems are you solving with the product? What benefits have you realized? Much easier targeted marketing

Simplicity and Automation

What do you like best? The ease of building an email broadcast and the use of trigger links that make automation easy. And I can set a followup to a day later to resend to those who do not open the first one. What do you dislike? Some things are not intuitive and require some investigation to see what is going on. Recommendations to others considering the product: easy to start and easy to get it up to speed What problems are you solving with the product? What benefits ...

Drip is a fantastic marketing automation tool (especially when connected with your ecommerce orders)

What do you like best? - Such a nice clean interface - a pleasure to use. - Hugely capable workflow engine - Advanced liquid language support in both workflows and emails - Chat support readily available and very friendly What do you dislike? - A few minor feature gaps (e.g. date triggers in workflows) - Drip a bit standoff-ish with FB community engagement What problems are you solving with the product? What benefits have you realized? Automated upsell and ...

Great for Automation, but Not One Offs

What do you like best? It has a very in-depth automation back end built in What do you dislike? The wysiwyg editor could use some work and is sometimes hard to use. What problems are you solving with the product? What benefits have you realized? They helped us reach a larger audience and capture emails via a pop-up

great product - easy to use and full featured

What do you like best? i love the workflow editor. it makes the software so powerful What do you dislike? there's not much to dislike. be great if it had a mobile app but thats it. What problems are you solving with the product? What benefits have you realized? regular communication with clients and more importantly future clients. the workflow editor is immense and the connectivity with other software makes it extremely versatile.

Drip gives us incredible control over our email automations

What do you like best? Drip allows us to individuate our emails, yet saves us time because we don't have to go in to each person manually to tailor our message to them. What do you dislike? Some of the aspects are rather complex, and take a fair effort to learn how to get them flowing smoothly What problems are you solving with the product? What benefits have you realized? We're beginning to learn how to set up the 'workflow' elements, so that the email sequences can be ...

Still learning about the platform but I like what it has to offer so far!

What do you like best? Automation and workflow formulas that seems to be what I like the most. What do you dislike? I have not enough experience with drip yet to know anything that I consider a major dislike. What problems are you solving with the product? What benefits have you realized? Taking leads and implementing them into conversions for my client.

Best Tool for E-commerce

What do you like best? Powerful automatons and segmentation. I like the tag feature and setup as well. What do you dislike? Steep learning curve. Pricing could be a little more transparent as well. Recommendations to others considering the product: Take the leap, well worth it. What problems are you solving with the product? What benefits have you realized? Automated a lot of our campaigns and follow ups, attached to Facebook audiences as well.

It literally makes money for you

What do you like best? With the automations and workflows available to me because of Drip, I make more money with my email campaigns than I ever have before. What do you dislike? There aren't that many email templates to use. Recommendations to others considering the product: Be prepared to watch the tutorials and make a lot of mistakes. But it will all pay off. What problems are you solving with the product? What benefits have you realized? Building a relationship ...

Great, Easy-To-Use CRM Platform

What do you like best? I love how easy it is to create visually beautiful email campaigns and broadcasts, to target specific parts of my audience and assign tags to customers based on their activity. It has changed the game for our email marketing! What do you dislike? I haven't run into any downsides - so far so good. What problems are you solving with the product? What benefits have you realized? It has changed the way we use email marketing. Before we were just kind of ...