Drip Reviews in April 2025: User Ratings, Pros & Cons

Gives edge to small business players

PROS & CONS What are the best aspects of this product? I've been a marketer for five years and, based on the rewards we have been reaping so far, I think it's safe for me to say that Drip is a marvelous tool for small businesses. It's easy to use even for complex marketing campaigns. What aspects are problematic or could work better? While its analytics has been helpful in the marketing per se, it would be better to get a view of the resulting conversions as well. Setting up the ...

Effortless to learn!

PROS & CONS What are the best aspects of this product? I had no difficulty figuring out how everything about Drip worked even as I am a beginner with marketing platforms. It syncs seamlessly with my shops in different e-commerce platforms. I can manage multiple accounts. And customer service is prompt and consistently provides expert solutions. What aspects are problematic or could work better? I wish it could lower its pricing a bit. What specific problems in your company were ...

Superior features

PROS & CONS What are the best aspects of this product? I'm very impressed with how it creates workflows very effectively. And the visuals make them very easy to grasp. I don't think there's anything like Drip. What aspects are problematic or could work better? There is much more to learn about Drip especially in the customization area. I wish Drip could provide a complete manual so we can unlock faster its full potential. What specific problems in your company were solved by this ...

Second to none

PROS & CONS What are the best aspects of this product? Drip is not just in the top-tier e-commerce marketing platforms; it is the benchmark of all superior ones. No matter how ambitious your marketing campaign, Drip can work it out and implement it smoothly. What aspects are problematic or could work better? Though I find Drip's customer care staff highly knowledgeable, I think it should still allow access to their support through phone. My other requests are that they lower the ...

Designed to improve e-commerce

PROS & CONS What are the best aspects of this product? Drip is very comprehensive in monitoring sales. It is an effective e-mail marketing tool that sends promotional materials that are relevant to the times. What aspects are problematic or could work better? There are a few areas Drip could further work on: save non-email contacts; allow text messaging; track full transactions, say, up to sale; and record offline work. What specific problems in your company were solved by this ...

Tremendously beneficial

PROS & CONS What are the best aspects of this product? Everything about Drip is easy: setup, navigation, editing, viewing, customer segmentation; and integration. It is a remarkable, wide-ranging marketing solution at a very competitive price. What aspects are problematic or could work better? A small request would be being able to modify the segmentation of contact lists. What specific problems in your company were solved by this product? Drip widened our audience reach with a ...

Great marketing automation platform for ecom businesses

What do you like best? Focus on ecommerce for new features, revenue reporting, event-based automations, robust integrations What do you dislike? Lack of POS integrations, difficult to track offline conversions, can't store contacts without email addresses. no native SMS functionality Recommendations to others considering the product: If you are looking for a lightweight, but powerful ecommerce-focused marketing automation platform, Drip is the way to go. If you are looking ...

Fabulous Marketing Automation Tool

What do you like best? Not only Drip is a wonderful marketing automation tool, it's user experience is also fantastic. But most important of all, their support has been superb (especially with the 24 hours online chat). Overall, it's a great all rounder marketing automation tool. What do you dislike? Nothing much actually but they do have rather limited email templates to choose from. What problems are you solving with the product? What benefits have you realized? I use Drip ...

Great platform - flexible and useful

What do you like best? It's an easy to use system with lots of flexibility for all my projects. What do you dislike? We've not used it long enough to 'dislike' anything Recommendations to others considering the product: Think about using it, it's a great software and it seems to just tick all of our boxes when it comes to makreting automation. I'm sure we're only using 10% of its capabilities so we're looking forward to exploring this software more! What problems are you ...

Everything You Could Want & More

What do you like best? What a fantastic & powerful tool that's also user friendly at a competitive price. After trying several different providers I'm sticking with Drip. What do you dislike? I don't like the way they organise the 'people' with tags. I preferred adding people to different lists like in Mailchimp. What problems are you solving with the product? What benefits have you realized? I use Shopify & thanks to the powerful Shopify integration I've cut my app costs & ...