Drip Reviews in April 2025: User Ratings, Pros & Cons

Great marketing automation platform for ecom businesses

What do you like best? Focus on ecommerce for new features, revenue reporting, event-based automations, robust integrations What do you dislike? Lack of POS integrations, difficult to track offline conversions, can't store contacts without email addresses. no native SMS functionality Recommendations to others considering the product: If you are looking for a lightweight, but powerful ecommerce-focused marketing automation platform, Drip is the way to go. If you are looking ...

A great and easy way to communicate

What do you like best? All the features are very easy to use, especially the new broadcast split testing tool. A much needed and welcomed addition. What do you dislike? Sometimes the interface lags and have to refresh the page, in particular when navigating the workflows. Would be great to get additional features to split testing in workflow. What problems are you solving with the product? What benefits have you realized? Easier management of our email database, and ...

Love this for E-Commerce

What do you like best? Reporting and workflows for Shopify campaigns, also with Facebook Ads integration What do you dislike? A little bit complex at first, a lot of step by step video would appreciate it Recommendations to others considering the product: Ideal for E-Commerce, easy to use with Shopify and Facebook. What problems are you solving with the product? What benefits have you realized? E-Commerce automation

Very Powerful and Clean Interface.

What do you like best? I like the clean UI and analytics. It's very refreshing to see simplicity on my dashboard. What do you dislike? I dislike that there is no drag & drop feature for the Workflows. Recommendations to others considering the product: Drip is a very powerful marketing and automation tool for nurturing, broadcasting and analyzing your conversions and conversations. What problems are you solving with the product? What benefits have you realized? ...

Very happy with their service

What do you like best? I love that you can create automated email chains for all sorts of events that can happen on your website or behaviors customers take. I love how you can add customers to Facebook audiences in these chains and make use of a/b split testing What do you dislike? I wish there were a bit more tutorials to watch on even more strategies that could be used. Though the tutorials that are available are extremely well done and cover all the basics! Recommendations ...

Great system, very robust, outstanding reporting, little bit of a learning curve

What do you like best? The system can really do so much between workflows, automation, and broadcasts/campaigns. The support is excellent and it connects to a number of outside systems to control flow and collect email addresses. The reporting on broadcasts is really stellar! It's super easy to build campaigns with the template builder and you can do split-testing for both subject lines and design, which is very helpful. Also, love that it ties in seamlessly with our ticketing software ...

Continuous marketing with extensive analysis.

What do you like best? Drip for us is a broad marketing system and what we like the most is that its tools are varied and extensive and allow us to create, edit, improve campaigns and at the same time be able to distribute, the other additional characteristics is that it allows us to receive an analysis where in detail we It shows which were the positive or negative parts regarding the comments of the users to the campaigns, however it can improve. What do you dislike? The system ...

Drip is my favorite platform!

What do you like best? I love that Drip has so much capability and I love how it simplifies the funnel process with the straight-forward and easy to follow workflows and rules to connect things together. What do you dislike? Since Drip does have limits in its integrations, it can make doing some things more difficult. It would be really great, for example, if Drip had even more capabilities within integrations, such as specific PayPal purchases, and if it had more integrations. ...

their technical support is unstable but still manage to be the best

What do you like best? One of the things that we are most satisfied with is your system since it has a very powerful one integrated with shopify Another thing that we like about Drip is that it is extremely easy and intuitive to create automated email sequences. It also has a great variety of templates, which makes the creation process easier. What do you dislike? The only problem that we have gotten cold is that sometimes their technical support is unstable, sometimes they answer ...

Great platform, great customer service

What do you like best? Drip is a great tool - it has a great user interface. I have used it to create email templates and segment email lists, and it really helped redefine email strategy all together. It was intuitive and easy to use with great customer service and a comprehensive knowledge documentation hub that makes it easy to get used to the tool. Also, there are tons of integrations - I used Drip specifically with eCommerce brands and the Shopify integration made it so easy. ...