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8.8

Spot Score

Drip - Marketing Automation Software

Drip Reviews in April 2025: User Ratings, Pros & Cons

Transform your outreach with Drip's automation.

4.4

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Drip Reviews & Ratings

4.4

Very Good

Based on 450 ratings & 273 reviews

Rating Distribution

Excellent

(195)

Very Good

(66)

Good

(5)

Poor

(4)

Terible

(3)

Expert's Review

Drip has earned its reputation as a highly versatile and intuitive email marketing tool, particularly for e-commerce businesses. Its standout features include robust automation workflows, precise segmentation, and seamless integrations with platforms like Shopify, WooCommerce, and third-party apps such as Zapier. Users often highlight the ease of creating dynamic ...Read more

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Showing 91-100 out of 273

SL

Shayne L

08/25/20

4.5 out of 5

Drip is great for setting up email campaigns and seeing their engaged with the website.

What do you like best? Easy to manage email subscriber list and see activity What do you dislike? I find the dashboard a bit confusing but is easier as time goes one Recommendations to others considering the product: Drip is great for setting up email broadcasts and campaigns. It is awesome to be able route subscribers to different email campaigns with the tags. I also like being able to set emails to draft mode and have someone else review it before setting it to publish. ...

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UI

User in Consumer Goods

08/25/20

4.5 out of 5

Love the e-commerce focus

What do you like best? Easy workflows to build and segment various email lists. What do you dislike? Does not integrate as easily as other email providers with some Wordpress plugins. What problems are you solving with the product? What benefits have you realized? We are able to target our email campaigns to specific audiences, and we have been able to customize our messaging for each target segment.

JB

Joshua B

08/25/20

4 out of 5

Visually appealing ESP and ECRM

What do you like best? The interface is easy to use and has enough functionality to help me get done what I need to. E-commerce automation and custom workflows are solid and easy to use. What do you dislike? I wish that it was easier to customize the emails we are sending out. I know the builder is fairly intuitive and I still wish I had more control over the WYSIWYG interface Recommendations to others considering the product: Make sure that its core functions meet your ...

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TA

Thierry A

08/25/20

4 out of 5

Top notch customer service, quick bug fixes and always improving

What do you like best? #1 is the customer service and chat. Always hyper responsive in my experience especially through the shifts of COVID What do you dislike? Need a more detailed dashboard with attribution at the product level. What problems are you solving with the product? What benefits have you realized? Robust flows and great visual builder upgrade for quick execution of campaigns.

CI

Consultant in Marketing and Advertising

08/25/20

4 out of 5

Many options and ease of use for SME

What do you like best? Drip helps my client, who's not technical, to realize her basic goals: growing and engaging with customers. From a technical point of view it's not rocket science. Many features are straightforward and a plus side are the automations flows which was a surprise to me since I'm used to enterprise solution in the past. What do you dislike? What I miss in Drip currently is to incorporate our livechat application. Which holds many data concerning questions from ...

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HK

Hunter K

08/21/20

5 out of 5

Drip does what I need fo sho

What do you like best? The format for typing emails and creating engaging messages that help convert is super easy to use and fun to get creative with. What do you dislike? Really nothing. It's low on tech-jargon so I can handle it. That would be the only thing, but it's not! Recommendations to others considering the product: do it man. I hear it integrates a lot better with wordpress than with wix, which is what I use. But that's up to you. What problems are you ...

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MM

Marion M

08/21/20

5 out of 5

For anyone who wants to do something more than what mailchimp offers.

What do you like best? It's easy to create automated workflows. What do you dislike? multiple accounts at times can be a bit a mess. Recommendations to others considering the product: It takes a bit to know everything there are many options. What problems are you solving with the product? What benefits have you realized? Great email writing and workflow creation. As well as client contact organisation.

UI

User in Marketing and Advertising

08/20/20

5 out of 5

Drip is awesome

What do you like best? I use their support chat regularly. The support staff is fantastic and knowledgeable What do you dislike? I wish their native plugin for Woocommerce was better. We rely on a third-party tool Recommendations to others considering the product: Always reach out to support and ask for tips and tricks in using the platform What problems are you solving with the product? What benefits have you realized? We use Drip as a repository for customer info ...

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BF

Britton F

08/20/20

5 out of 5

User Friendly, Successful Delivery, Awesome Features, Good Price

What do you like best? The Platform is very successful at delivering emails to our intended audiences and has so many options to draft email campaigns and broadcasts. What do you dislike? The only thing I struggled with at first was figuring out how to use the tags, but I spoke with a rep and he walked me through everything. Now I totally understand and use tags daily. Recommendations to others considering the product: Very easy to use, successful delivery What problems ...

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SB

Scott B

08/20/20

5 out of 5

Big Fan of Drip

What do you like best? I have always been a little skeptic when it comes to email marketing platforms similar to Drip however in just a few days I was hooked and building campaigns, browser abandonment campaigns, lead magnets, and post-experience follow-ups to gain more customer reviews about our business. Drip is a very reliable and user-friendly platform. With little background in email marketing platform experience I was concerned about whether or not I was going to be able fully ...

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