Drift Reviews in April 2025: User Ratings, Pros & Cons

"Great technology our website visitors love"

What do you like best about Drift? Drift helps personalize the visitor experience with fast, personal, and relevant information. Drift helps drive leads and finds buyers for our chat agents. What do you dislike about Drift? Drift is only as good as the playbooks, which can get dated. Integration with Marketo is not always 100% and we manually have to push leads into our CRM. What problems is Drift solving and how is that benefiting you? Finding buyers and directing clients away from sales ...

"Drift has become one of our most used tools - Great Platform!"

What do you like best about Drift? The Drift Bot does a good portion of qualifying the lead for us. Once that happens is super easy to continue a business conversation. What do you dislike about Drift? We are getting some spam inquiries in hindu and arabic is difficult for the platform to vent out those inquiries that are not real business needs. What problems is Drift solving and how is that benefiting you? Drift Is keeping our sales team engaged right away with potential customers! It ...

"Great technology our website visitors love"

What do you like best about Drift? Drift helps personalize the visitor experience with fast, personal, and relevant information. Drift helps drive leads and finds buyers for our chat agents. What do you dislike about Drift? Drift is only as good as the playbooks, which can get dated. Integration with Marketo is not always 100% and we manually have to push leads into our CRM. What problems is Drift solving and how is that benefiting you? Finding buyers and directing clients away from sales ...

"Drift has become one of our most used tools - Great Platform!"

What do you like best about Drift? The Drift Bot does a good portion of qualifying the lead for us. Once that happens is super easy to continue a business conversation. What do you dislike about Drift? We are getting some spam inquiries in hindu and arabic is difficult for the platform to vent out those inquiries that are not real business needs. What problems is Drift solving and how is that benefiting you? Drift Is keeping our sales team engaged right away with potential customers! It ...

"Ease of use communication."

What do you like best about Drift? aims for impressionistic insight but is ultimately manipulative and reductive. What do you dislike about Drift? no complaints, ease of use. no dislikes. What problems is Drift solving and how is that benefiting you? sales process.

"Ease of use communication."

What do you like best about Drift? aims for impressionistic insight but is ultimately manipulative and reductive. What do you dislike about Drift? no complaints, ease of use. no dislikes. What problems is Drift solving and how is that benefiting you? sales process.

"The Drift Team is amazing!"

What do you like best about Drift? The thing I like best about Drift is the team that I work with. We had a great onboarding experience and they worked quickly to help us meet our launch date even though it was shorter than their standard onboarding timeline. What do you dislike about Drift? There isn't anything that I dislike about my experience so far. What problems is Drift solving and how is that benefiting you? Drift helps us direct our website visitors to the right place on the site ...

"The Drift Team is amazing!"

What do you like best about Drift? The thing I like best about Drift is the team that I work with. We had a great onboarding experience and they worked quickly to help us meet our launch date even though it was shorter than their standard onboarding timeline. What do you dislike about Drift? There isn't anything that I dislike about my experience so far. What problems is Drift solving and how is that benefiting you? Drift helps us direct our website visitors to the right place on the site ...

"BDR"

What do you like best about Drift? It helps you to revert to the potential prospects in a real-time basis. Besides, it allows the opportunity to schedule a meeting in case you are away from Drift or your system. There are more valuable features to explore that can help you boost your business, so get a demo soon. What do you dislike about Drift? So far, I have observed no such cons or challenges while using this application. What problems is Drift solving and how is that benefiting you? As ...

"BDR"

What do you like best about Drift? It helps you to revert to the potential prospects in a real-time basis. Besides, it allows the opportunity to schedule a meeting in case you are away from Drift or your system. There are more valuable features to explore that can help you boost your business, so get a demo soon. What do you dislike about Drift? So far, I have observed no such cons or challenges while using this application. What problems is Drift solving and how is that benefiting you? As ...