Drift Email

Siftrock is powerful and intuitive email forwarding automation

What do you like best? The UI is incredibly clean and simple to use - almost deceptively so. It takes the process of mining inbound emails for human, which at my company we had done manually before Siftrock, and intelligently and powerfully automates. What do you dislike? While Siftrock is adept at scraping email details for a sender's information, one somewhat head-scratching omission is that they don't seem to support pulling down company details, so in some cases this has prevented ...

Simple set up, easy to use and integrates with other systems easiily

What do you like best? The set up is intuitive and the platform is clean. While it could be successfully set up by the user alone, the support team are confident and able to understand why their features work and were created the way they were not only how they work. Having the support of the team at available and very knowledgeable about their industry and how other clients have used the product is immensely helpful to newer users. What do you dislike? I can't say I dislike much. It ...

Now tap into precious email reply data

What do you like best? Siftrock is a great tool to automate B2B email reply processes. - Syncs with your MAP - Replaces the manual checking of email replies - Replaces the manual updating of data from email signatures - New contacts references in an email reply are automatically created and de-duped - Human replies can be isolated and automatically routed to a Sales member for prompt response - Allow some flexibility in case you are over your reply limit for the 90 day ...

Great tool for understand more about your mails from your marketing automation platform

What do you like best? If you are doing a lot of "On Behalf of" mails for your sales team, this you know that all you can really see is if the message was delivered, opened, etc. Siftrock helps you understand who actually replied. That is engagement and that is what you are going for as a marketer. What do you dislike? Really nothing to dislike. I guess if I had to pick something, it would be great if it automatically created the required new fields for tracking in marketo and sfdc. ...

Gets the job done

What do you like best? Sorts out automatic replies and updates information based off the email responses we receive. What do you dislike? Automation for filtering isn't down to a perfect science, still receive duplicates and non-human responses to my inbox. What problems are you solving with the product? What benefits have you realized? Managing marketing inboxes. Definitely decreases time wasted going through automatic replies and setting up inbox filers.

Lot of punch for a small team with a young product

What do you like best? SiftRock focuses on taking care of some of the dirty work for marketing that's often overlooked. By allowing marketers to generate value out of the auto-replies rather than sending them to a no-reply email, you can automate some of the processes in database management. What do you dislike? There's not much to dislike. The product has some limitations, but the team is actively working on those to continue adding value. What problems are you solving with the ...

Keep the OOO's & content replies coming!

What do you like best? I like how hands off it is. My team bought Siftrock just over a year ago and I haven't ever needed to log into the interface. I like that it handles everything behind the scenes and just sends me the emails that I need to see. It allows me to be much more efficient with my time and only respond to the emails that require one vs. trying to sort through thousands of emails to find them. What do you dislike? Sometimes I need to forward replies off to various sales ...