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Drift Email - Conversational Marketing Software

Drift Email Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly reach and engage with your customers.

4.8

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Starts from $1,450/Month

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Drift Email Reviews & Ratings

4.8

Excellent

Based on 27 ratings & 27 reviews

Rating Distribution

Excellent

(24)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 15-21 out of 27

MZ

Matthew Z

05/31/17

5 out of 5

We're now generating leads from a previously untapped source.

What do you like best? I like the fact that it's a set it and forget it type of SaaS product. These days, in Digital Marketing, we're constantly being pulled in this direction or that, as far as products go. There's always something being pitched to me as a solution that's going to save me a ton of time - when in reality, I have to spend months onboarding, and then once that's all done, I have to live in yet another dashboard. Siftrock isn't like that. You literally integrate it with your ...

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LH

Lisa H

05/19/17

5 out of 5

Siftrock is so valuable (and easy to use!)

What do you like best? I love anything that will save me time, and Siftrock does just that. Once we set it up initially with our core workflows and integrated it in to our marketing automation platform, it has been hands off since then. What do you dislike? Siftrock has been great for our marketing sends - it'd be even better if we could utilize its features when sending email through Outlook, as well. Recommendations to others considering the product: Take it for a spin - ...

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AD

Alexis D

04/28/17

5 out of 5

A Marketing Must-Have!

What do you like best? The entire experience with Siftrock has been seamless. I was pleasantly surprised with how simple it was to get started with their free trial. After creating a new subdomain, I was able to log in to the Siftrock platform and set up work flows that mapped to our Marketo database. I was so impressed with the level of detail and accuracy of the data we got back from the first test (we tested our normal weekly newsletter) that the choice to become a Siftrock customer ...

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SM

Sheila M

04/06/17

5 out of 5

All in One: Auto-Reply Manager and Database Updates

What do you like best? The Siftrock tool has done it all with regards to managing auto-replies and human replies. We're able to route replies directly to our sales team, filter out auto-replies, opt-out those that have asked, and update out of date record values from the information in an auto-reply. What do you dislike? We didn't have the ability to export all replies at one point in time - but the awesome team at Siftrock rolled out an update to enable us to do so. At this point, no ...

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RM

Richard M

04/06/17

4.5 out of 5

Great tool for understand more about your mails from your marketing automation platform

What do you like best? If you are doing a lot of "On Behalf of" mails for your sales team, this you know that all you can really see is if the message was delivered, opened, etc. Siftrock helps you understand who actually replied. That is engagement and that is what you are going for as a marketer. What do you dislike? Really nothing to dislike. I guess if I had to pick something, it would be great if it automatically created the required new fields for tracking in marketo and sfdc. ...

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KM

Kelci M

03/21/17

4 out of 5

Keep the OOO's & content replies coming!

What do you like best? I like how hands off it is. My team bought Siftrock just over a year ago and I haven't ever needed to log into the interface. I like that it handles everything behind the scenes and just sends me the emails that I need to see. It allows me to be much more efficient with my time and only respond to the emails that require one vs. trying to sort through thousands of emails to find them. What do you dislike? Sometimes I need to forward replies off to various sales ...

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DR

Dave R

12/22/16

5 out of 5

Great way to identify new contacts

What do you like best? Siftrock is a clever and easy way to generate new contacts with your target accounts. Installation was a snap and we've uncovered a few use cases in looking at contact data in email replies: 1) Generating new new contacts with target accounts. 2) Building lists of people who go to that event. 3) Uncovering "shadow" churn from our customer newsletter. What do you dislike? There's not much to dislike about Siftrock, everything has been great so far. ...

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