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Daniel M
11/19/19
Reply Tracker for Marketing Automation
What do you like best? I like that you can track replies from marketing automation. This is a feature missing in marketing automation. What do you dislike? I dislike that sometimes it doesnt route to a sales rep this causes problems because some people just do not receive emails. Recommendations to others considering the product: I would see how close you are with your IT department because this requires subdomain set up What problems are you solving with the product? What ...
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AI
Administrator in Marketing and Advertising
01/31/19
An Essential Tool for all Marketing & Sales Orgs
What do you like best? The best things about Siftrock are their intuitive dashboards and views, the ability to integrate with any major MAP, and their responsive Customer Service team. What do you dislike? There isn't anything to dislike at this point in the process of using Siftrock. Recommendations to others considering the product: Think of the problems you need to solve, and that Siftrock would help to solve, and be ready to integrate as soon as you go live. It's an ...
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CB
Cheryl B
09/25/18
General Inbox Pain Relief
What do you like best? No more sifting through hundreds of automated email replies. Siftrock saves us tons of time by sorting those out for us. What do you dislike? The system is really sensitive and often our test emails don't come through. I actually wish the flood gates would be opened a bit more. What problems are you solving with the product? What benefits have you realized? The main problem we wanted to solve was sifting through hundreds of out of office replies to ...
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Nangvorlee V. V
06/05/18
Siftrock Rocks!
What do you like best? We are very new to Siftrock, but we are already loving it and seeing its potential! I love how the concept of the tool is so simple, but has so much value! The best part is that we do not have to manually review reply emails and update Marketo records anymore! Siftrock automates the process for us which allows us to spend more time on other projects. The Siftrock team, especially Katie, is so responsive and supportive, love that! It shows how much they care about ...
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PC
Philippe C
04/11/18
Very helpful tool
What do you like best? Siftrock enables us to review and take action about every single email we receive. Managing all the auto response and manual response without having to worry about it. And to top it off, Siftrock is very easy to use. Siftrock connects very nicely with Marketo enabling you to create any trigger/customization you want. What do you dislike? This tool is simple and easy to use. The price is right and the benefit are tremendous. As of today, nothing I dislike. ...
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MH
Matt H
04/04/18
Update your database instantly at a fraction of the cost
What do you like best? Siftrock uses technology to mine and process contact updates from your email (both your bulk sends as well as individual accounts), augmenting current contacts, adding new ones, etc. What do you dislike? It's new technology so the machine learning is still "learning" but the team is making improvements daily. What problems are you solving with the product? What benefits have you realized? Instant database updates, keeping our contacts relevant and delivery ...
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LR
Loren R
02/15/18
Never manually manage auto replies again!
What do you like best? If you send any kind of volume of marketing emails out from an alias (or on behalf of reps, or from Lead Owner tokens - new feature!) you need Siftrock. We have workflows which route webinar human replies to our webinar person(s), general email blasts to someone else, events human replies to the events team, etc. Integration with Marketo allows us to do things like: create new leads with a bunch of scraped data from auto emails that say "I left or am on ...
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CL
Chad L
01/30/18
Do you send email? Then you need this.
What do you like best? Everything. Not only does it clean your database but it helps you to manage your replies when sending on behalf of your sales or account management teams. Additionally, when we first got up and running, our team was short staffed. The Siftrock team stepped in to make sure that we were able to implement and launch the platform within days rather than weeks. What do you dislike? There isn't really anything to dislike. The support is amazing. If you run into a ...
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LA
Lauren A
10/19/17
Easy set up, great team, fast results!
What do you like best? It was extremely easy to set up, as well as connect with our Marketing Automation system (Marketo). The team was super straightforward about using the product and pricing- They let us try it for free no strings attached for a few weeks- we immediately saw results and moved forward with the purchase. Bonus: They even came into the office to help us with the 7-minute set up in-person! What do you dislike? No real complaints, except sometimes it incorrectly ...
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NS
Navtej S
10/09/17
Great Email Insights Tool
What do you like best? Makes email campaigns much more bi-directional, let's you glean insights and make real-time updates What do you dislike? Nothing yet. Can't wait for new features. Would like to be able to create custom workflows and rules based off responses by narrowing the focus by campaign or if an email subject contains "X" etc. Recommendations to others considering the product: Start a trial. Try it on a large send. Analyze your results. Understand what use cases ...
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