Streamline your practice with Drchrono's all-in-one solution.
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Drchrono offers custom pricing plan
After analyzing recent reviews, it's evident that DrChrono has faced challenges in maintaining user satisfaction, particularly with issues in customer service, system glitches, and outdated features. Users have expressed frustration over billing inaccuracies, poor communication, and software malfunctions that have led to financial losses and operational ...Read more
Easy access for providers to their clients, especially with the video chat feature.
Automates routine tasks, enhancing productivity.
Can be accessed anywhere as it is cloud-based.
Customizable to fit varying practice needs.
Poor customer service with delayed responses and lack of support.
Inconsistent software performance, with occasional downtime and system crashes.
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Showing 81-90 out of 147
NH
Nashville Health Pro
06/25/20
I really love this EHR
I really love this EHR. It is customizable and created to work on the Mac platform (the only computers I have in my office). It has an app for mobile use. They take ideas from users and allow us all to vote for the updates and new features we would like to see. The billing piece did not work for me and my local billing company. This EMR allows me to take care of patients anywhere at any time. I wish the support was a phone call, but I am getting used to logging a support ticket. They do ...
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JZ
J Zamora
06/17/20
Do NOT sign up with Dr Chrono
Do NOT sign up with Dr Chrono. Their Service is terrible!!! the EMR has tremendous potential to integrate with billing and save time and money, however the staff does not know ( or seems not to care) to how to maximize the service and profit. I had a local biller that closed shop (age) so I signed on a year ago. It has been nothing but headaches and collections at HALF the rate I was getting before with local biller. Now they are starting to charge me more eventhough our collections have ...
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KR
Kate Romano
05/10/20
Great EMR/EHR if you are looking for an…
Great EMR/EHR if you are looking for an open API platform. If you need or want a platform customized to your platform, DrChrono may need some customization. Their support is great if you pay for the full and highest level of the app, the lower levels require tickets so their is a delay in response. Overall we have been very pleased with the app, EHR, billing, coding, support and use of the app.
EL
Elevate Life
04/29/20
DO NOT trust this company
DO NOT trust this company! They consistently try to overcharge for billing. Literally every month I have to fight with them as the bill they send me every month is incorrect. I am constantly fed fraudulent information about their billing. I am having to get an attorney involved to break my contract with them even though I have documented evidence of them actively lying to me in communications.
CW
Claudia Warren-taylor
03/25/20
Poor customer service. Still charging me even though I did not renew my contract
I used their service and for the duration of the time I was with them they kept sending me labs from another practice in Virginia. Never fixed the issue. I finally terminated the service and spoke with alexis Blackwell via email and phone. They are still charging me for the services for 3 mths. No response from them. Poor customer service as well.
SJ
South Jersey Chiropractic
03/22/20
We regretfully signed on with drchrono Aug 2019
We joined drchrono Aug, 2019, sytem never worked for us, never used it for a single claim, they were unwilling when we asked for more help learning the system. They won't let us out of the contract and continue to bill us $349 each month for zero service. Since Covid-19, and not treatng any patients, I can't keep paying the charge, their phone mailbox is full, no way to reach them, no email to write to. Their system won't let me delete my credit card from our profile. DO NOT USE THIS ...
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DK
Dr. Kabir
03/17/20
DrChrono provides an excellent EHR…
DrChrono provides an excellent EHR platform that is intuitive, easy to use and comprehensive in terms of the services a physician would want to access while charting. Their customer service is outstanding and their team provides excellent tech support. Given my only experience with EHR charting this past decade was with EPIC, I wasn't sure what to expect once I opened my own practice. I have been very pleasantly surprised! DrChrono has developed an EHR platform that is available online, ...
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UI
User in Medical Practice
03/11/20
"Good charting system"
What do you like best? The format of the medical records and bills What do you dislike?
AU
Anonymous User
03/11/20
"Good charting system"
What do you like best about DrChrono by EverHealth.? The format of the medical records and bills What do you dislike about DrChrono by EverHealth.?
LA
Lori A
03/07/20
"Patient emr "
What do you like best about DrChrono by EverHealth.? I like how I can build my own templates and always go back and edit them especially the shortcuts and pre existing features for the physician.
