Streamline your practice with Drchrono's all-in-one solution.
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Drchrono offers custom pricing plan
After analyzing recent reviews, it's evident that DrChrono has faced challenges in maintaining user satisfaction, particularly with issues in customer service, system glitches, and outdated features. Users have expressed frustration over billing inaccuracies, poor communication, and software malfunctions that have led to financial losses and operational ...Read more
Easy access for providers to their clients, especially with the video chat feature.
Automates routine tasks, enhancing productivity.
Can be accessed anywhere as it is cloud-based.
Customizable to fit varying practice needs.
Poor customer service with delayed responses and lack of support.
Inconsistent software performance, with occasional downtime and system crashes.
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Showing 41-50 out of 147
AU
Anonymous User
01/25/22
"User Friendly, High Functionality"
What do you like best about DrChrono by EverHealth.? Easy onboarding, User-friendly, Open API What do you dislike about DrChrono by EverHealth.?
JC
Jody Cain
01/24/22
It is fast and efficient
It is very simple to use
DS
Dave Shapiro
01/18/22
My one star is based solely on support…
My one star is based solely on support and customer service. I have been in practice for 30 years and used chrono for the past couple of years. They have by far the WORST technical support team of any company I have ever dealt with, not just EMR. Their response time is extremely slow. Then and even after a "ticket is set up, problems are rarely addressed. I have several issues that have not been addressed going on one year. Stay away
WH
Wayne H
01/06/22
"Good EHR, expensive and lacks some basic features."
What do you like best about DrChrono by EverHealth.? The custom templates are awesome. They integrate very well with everything iOS. The appointment reminders are fantastic. Tons of features, so many that you probably won't even use them all. Reports are amazing as well.
JB
John B
12/02/21
"DrChrono EHR Review"
What do you like best about DrChrono by EverHealth.? DrChrono provides the flexibility needed for medical organizations to provide organized, protected care to their patients. It is flexible to working with multiple dr's and locations
EB
Elise Brantley, MD
10/06/21
New Dermatology Practice
In starting my practice, I did several EMR demos. Dr Chrono was by far the easiest to navigate, customize, and understand. The support staff has been extremely responsive, and I've never felt like the system lacked for anything. My billing team likes the interface for their services as well. Best of all, the price point is difficult to beat. I feel that going with Dr Chrono was the single best decision in starting my new practice and I have already recommended many of my dermatology ...
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FL
Fariborz Lalezarzadeh
09/25/21
They are dishonest
They are dishonest. They do not tell you they outsource their billing to another country (India) and patients calls are directed to (Thailand). I specifically asked to have my billing done in my region (not even knowing they plan to outsource) and was promised it wouldn’t be an issue. It was during training (if u can call it that!) we realized the above facts. Training is also done from India and time difference puts them doing it at 2 am their time, half sleep, perfunctory overview, and ...
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MC
Michael Cohen
08/25/21
Wonderful
Wonderful, intuitive program with excellent support. What more could you want from an EMR. It is the best of the programs we have used over the last 20 years. I would recommend DrChrono without hesitation!
PM
Paul McAndrews
07/31/21
Most Horrendous Experience I have had with a company in my career
PROS: None, in over 1 year the complete lack of DrCrono's costumer service has never implemented the software CONS: A DrChrono sales rep convinced my secretary that DrChrono would make the office better and then signed a contract with her (not me). It now has been over 1 year of my credit card being charged $499/month and the software has still not been implanted. Once their sales rep made the sale and the credit card starts being charged monthly everything stops. The customer service is ...
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DR
Dana Riley Cason
07/28/21
unethical billing practice
I used to be a drchrono customer but had moved on to a different EHR. When an old client requested records I contacted drchono and they agreed to let me access records in a read only format. I failed to read their lengthy contract fully and have ended up paying for 18 months of access ($900) despite only needing one client record. Although their actions may be legal they are unethical and I want to warn other clinicians about them.
