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Drchrono - EHR Software

Drchrono Reviews in April 2025: User Ratings, Pros & Cons

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3.4

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Drchrono Reviews & Ratings

3.4

Good

Based on 137 ratings & 147 reviews

Rating Distribution

Excellent

(56)

Very Good

(17)

Good

(7)

Poor

(5)

Terible

(62)

Expert's Review

After analyzing recent reviews, it's evident that DrChrono has faced challenges in maintaining user satisfaction, particularly with issues in customer service, system glitches, and outdated features. Users have expressed frustration over billing inaccuracies, poor communication, and software malfunctions that have led to financial losses and operational ...Read more

Drchrono pros and cons

  • Easy access for providers to their clients, especially with the video chat feature.

  • Automates routine tasks, enhancing productivity.

  • Can be accessed anywhere as it is cloud-based.

  • Customizable to fit varying practice needs.

  • Poor customer service with delayed responses and lack of support.

  • Inconsistent software performance, with occasional downtime and system crashes.

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Showing 31-40 out of 147

RR

Rafael R

12/26/22

3 out of 5

Mediocre EHR, decent but with many issues

We use this EHR for a psychiatry practice. It meets our needs though comes with several downsides. The user interface is often times not intuitive and is cluttered. Heavy website can be slow to load in certain pages. ICD code and rx integration could be better. Poor website design leads to inefficiencies in time management which are key to running a good medical practice. There is no way to work one on one with the designers to improve website design or function. Customer service is ...

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DS

Dr. Seth S

11/11/22

0 out of 5

"Money hungry company with no loyalty"

What do you like best about DrChrono by EverHealth.? Honestly, I have been with them for more than three years and they have let me down.

AU

Anonymous User

11/04/22

5 out of 5

"Love Dr.Chrono"

What do you like best about DrChrono by EverHealth.? the ease of use and being able to see everyone on my teams schedule.

EG

edward g

11/04/22

1.5 out of 5

"downtime"

What do you like best about DrChrono by EverHealth.? The electronic prescribing module is convenient. What do you dislike about DrChrono by EverHealth.?

PF

patricia forg

10/16/22

5 out of 5

I have used Dr Chrono for several years…

I have used Dr Chrono for several years and have been completely happy. The program is easy to use and the customer service is a 10 plus. I am very happy with the billing department. They are fast and I rarely have to take any time to fix any billings. I would rate them a 10 on all levels.

TP

Tiffany P

10/10/22

5 out of 5

"Easy for providers and clients"

What do you like best about DrChrono by EverHealth.? Easy access for providers to their clients, especially with the video chat feature

JR

James Rieger MD

08/01/22

5 out of 5

drChrono - Time for Patients

drChrono has made my patients and our office so happy. drChrono allows tons more time to actually talk to patients and truly care for them. Dr James Rieger

EB

Ernie Buchanan

05/17/22

5 out of 5

Full featured moder EHR with EPCS and…

Full featured moder EHR with EPCS and integration with surescripts and ios native. It is cloud based (web/hosted) so it can be accessed anywhere. There are many available features we aren't even using yet. We changed from a much older system missing many features and are so far very pleased.

DM

David M

03/28/22

5 out of 5

"Great EMR for a start up"

What do you like best about DrChrono by EverHealth.? Easy to use. Very customizable. Our staff and patients all love the EMR and check-in process.

KB

Kourosh Bagheri

03/22/22

1 out of 5

This is the most labor intensive and…

This is the most labor intensive and user unfriendly electronic medical record system on the market today. Their sales people lie about multiple aspects of the program and are just done with you as soon as they collect the $200 and pass go!