Drchrono Reviews in February 2025: User Ratings, Pros & Cons

Dangerous

We use Dr. Chrono for our psychiatrist's office and have experienced glitch after glitch. At times it just flat out deleted appointments, and weren't able to be traced. Other times it won't just flat out work, I've had that happen several times on a Monday morning with a long list of patient needs. This platform has cost us thousands of dollars and has left us open to lawsuits. I would avoid at all means.

Dangerous

We use Dr. Chrono for our psychiatrist's office and have experienced glitch after glitch. At times it just flat out deleted appointments, and weren't able to be traced. Other times it won't just flat out work, I've had that happen several times on a Monday morning with a long list of patient needs. This platform has cost us thousands of dollars and has left us open to lawsuits. I would avoid at all means.

"The best EHR for iOS users!"

What do you like best about DrChrono by EverHealth.? DrChrono was groundbreaking when it first came out, featuring an iOS mobile app to chart and send prescriptions from your iPad or iPhone. This saves me so much time and is the main reason I can't leave this product. Many years later while other EHRs have come out with new iOS apps, DrChrono continues to be the most robust and efficient option. Most of the built-in practice management features are outdated and clunky but if you use other ...

This company is impossible to reach

This company is impossible to reach. I needed to add another provider account. Two months ago, I reached out via email no response. Called customer service, no answer, left a message but never returned our call. Put in a ticket, sent a text no answer.

This company is impossible to reach

This company is impossible to reach. I needed to add another provider account. Two months ago, I reached out via email no response. Called customer service, no answer, left a message but never returned our call. Put in a ticket, sent a text no answer.

Falsely represented capabilities of…

Falsely represented capabilities of platform. Spent over 100 employee hours attending "training" conducted by people who provided inaccurate information and caused numerous delays and errors. Client data was lost causing poor customer experience and additional time trying to recover data. We used the platform 3 weeks and lost time and money. The representative refused to provide a refund and continues to bill $600+ per month for a product that is not useable and corrupted. ...

Falsely represented capabilities of…

Falsely represented capabilities of platform. Spent over 100 employee hours attending "training" conducted by people who provided inaccurate information and caused numerous delays and errors. Client data was lost causing poor customer experience and additional time trying to recover data. We used the platform 3 weeks and lost time and money. The representative refused to provide a refund and continues to bill $600+ per month for a product that is not useable and corrupted. ...

I am writing in regards to Dr Chrono

I am writing in regards to Dr. Chrono.we’ve had them for over two years and we’ve had nothing but trouble with them. We are a small town family owned business with two practitioners and we are operating on a limited budget. When I decided to change services and hire an in-house coder and biller. she went back through charts,that, Chronos, coding and billing service and found several thousand dollars worth of fraudulently billed patient charts that we had already been paid for. We had to ...

I am writing in regards to Dr Chrono

I am writing in regards to Dr. Chrono.we’ve had them for over two years and we’ve had nothing but trouble with them. We are a small town family owned business with two practitioners and we are operating on a limited budget. When I decided to change services and hire an in-house coder and biller. she went back through charts,that, Chronos, coding and billing service and found several thousand dollars worth of fraudulently billed patient charts that we had already been paid for. We had to ...

Buyer beware

The actual product does not measure up to marketing promises. Migrating patient data over was a nightmare, and there were significant extra costs that were not mentioned up front. Getting EPCS set up had several bugs, resulting in days of prescription delays and a return to writing Rx's for all my patients. The product is not worth the cost.