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Drchrono - EHR Software

Drchrono Reviews in April 2025: User Ratings, Pros & Cons

Streamline your practice with Drchrono's all-in-one solution.

3.4

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Drchrono Reviews & Ratings

3.4

Good

Based on 137 ratings & 147 reviews

Rating Distribution

Excellent

(56)

Very Good

(17)

Good

(7)

Poor

(5)

Terible

(62)

Expert's Review

After analyzing recent reviews, it's evident that DrChrono has faced challenges in maintaining user satisfaction, particularly with issues in customer service, system glitches, and outdated features. Users have expressed frustration over billing inaccuracies, poor communication, and software malfunctions that have led to financial losses and operational ...Read more

Drchrono pros and cons

  • Easy access for providers to their clients, especially with the video chat feature.

  • Automates routine tasks, enhancing productivity.

  • Can be accessed anywhere as it is cloud-based.

  • Customizable to fit varying practice needs.

  • Poor customer service with delayed responses and lack of support.

  • Inconsistent software performance, with occasional downtime and system crashes.

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Showing 141-147 out of 147

CH

Carla Hernandez

09/30/15

5 out of 5

BEST EMR software!

Simple to use and secure, Drchrono is recreating the way physicians and patients communicate. They are providing an overall better healthcare experience that allows physicians to focus more on their job and less on paperwork. Best EMR software I have used for both doctor and patient!

MS

Marc Saunders

09/30/15

4 out of 5

Dr Chrono is great

We love Dr Chrono, easy to use, very user friendly, updating all the time. Great if you're good with technology and social media. They do need a customer service number and/or department, but otherwise no complaints!

DM

Dr. Michael Stephanides

09/29/15

5 out of 5

Best EMR in the market

I have been using DrChrono for three years. It is extremely easy to learn and it has a very intuitive user interface. New staff can learn how to use it in a day. The company is very responsive to requests for new features. It is very easy to configure according to the needs of the practice and the work flow.

TW

T. Walters

09/29/15

5 out of 5

The only iPad solution worth using

Of course, the iPad functionality is second to none. That being said, their support team has improved significantly in response time and accuracy.

DL

Dr. Lauren Chavez

09/29/15

5 out of 5

Great Customization & Customer Service!

I have been with DrChrono for years! I have tried MANY other EMR's, and none have the level of customization & customer support as DrChrono! A product is only as good as the support, right?! And, this is the best part: When it didn't SEEM like DrChrono had a feature that another EMR does, ASK them! They can often get you just what you need (they have for me!)

DM

Dr. Marvin

09/29/15

5 out of 5

Great Product

I like the ease of use and being able to use the IPad. I checked out quite a few other EMR systems and this one seems to be the easiest to use no frills and it doesn't slow down my exams.

DK

Dr. Kid

09/29/15

4 out of 5

Comprehensive EHR

There are numerous pros for using this program! The first and foremost being that it is very easy to use. Additionally, it has the best iPad functionality (compared to other EHRs) and excellent customer support (I get responses to my support tickets within 24 hours). In the beginning, we invested the time to customize templates to our workflow which results in very fast and precise documentation. I would highly recommend drchrono to anyone!