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Drchrono - EHR Software

Drchrono Reviews in April 2025: User Ratings, Pros & Cons

Streamline your practice with Drchrono's all-in-one solution.

3.4

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Drchrono Reviews & Ratings

3.4

Good

Based on 137 ratings & 147 reviews

Rating Distribution

Excellent

(56)

Very Good

(17)

Good

(7)

Poor

(5)

Terible

(62)

Expert's Review

After analyzing recent reviews, it's evident that DrChrono has faced challenges in maintaining user satisfaction, particularly with issues in customer service, system glitches, and outdated features. Users have expressed frustration over billing inaccuracies, poor communication, and software malfunctions that have led to financial losses and operational ...Read more

Drchrono pros and cons

  • Easy access for providers to their clients, especially with the video chat feature.

  • Automates routine tasks, enhancing productivity.

  • Can be accessed anywhere as it is cloud-based.

  • Customizable to fit varying practice needs.

  • Poor customer service with delayed responses and lack of support.

  • Inconsistent software performance, with occasional downtime and system crashes.

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Showing 131-140 out of 147

UI

User in Mental Health Care

10/17/18

4.5 out of 5

"Customizable and easy to use"

What do you like best? This program is super easy to learn. And it is highly customizable to what you need it for. Also I like that I can use it from various computers.

UI

User in Hospital & Health Care

10/03/18

2.5 out of 5

"Simple but too many tabs needed"

What do you like best? Simple input, carry over previous notes. What do you dislike?

UI

User in Health, Wellness and Fitness

04/30/18

2.5 out of 5

"Good, but more than I need"

What do you like best? I liked how simple and user-friendly it was and that it would work on an iPad

UI

User in Information Technology and Services

01/27/18

2.5 out of 5

"Review for drchrono"

What do you like best? The simple design of the dashboards and the menus are one of the best features. The advanced reporting, charting and RX features are designed nicely.

A

Andy

04/25/16

4 out of 5

Easy to use, customizable system

DrChrono has allowed me to put in customized templates which say just what I need it to. Push button input on the iPad is very convenient allowing for quick charting. Billing sections could use some streamlining and improvement from my point of view. I've seen other systems in action, and DrChrono has been the quickest and most thorough way to chart.

RW

Richard Weissman

09/30/15

5 out of 5

Best overall emr and practice management software!

Love this system! I do a lot of housecalls now in Denver, and it's been night and day having this in my practice and out of my practice. I highly recommend this for all practices doing any kind of housecalls.

EM

Elizabeth McFadden

09/30/15

5 out of 5

Easiest EHR I've ever used

I am the office manager and have worked in many practices over the years, using many EHR systems. Drchrono is the easiest to use and has made my life a lot easier and saved me time unlike the other systems which only added time to my busy day. Yes, there are always going to be little hiccups in any system, but out of all the ones I've used(and there have been quite a few), drchrono's team is the quickest to respond and I feel like they actually care about my practice. In terms of ...

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DA

Dr. A. London

09/30/15

5 out of 5

Best technology and service of any medical office solution out there

I've tried numerous E.M.R. and billing vendors over the past 10 years in my practice to varying degrees of success. Dr. Chrono has been a very different experience to any other service I've worked with, but time and again have proven they are superior and work harder for me and my practice than any other company I've interacted with. They are sometimes too obsessed with building out flashy new features. At times it can be frustrating to have existing features break if they are pushing out ...

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D

Dan

09/30/15

5 out of 5

Very happy customer

I have tried almost every EHR on the market. By far, drchrono blows all of the other EHR's out of the water. With drchrono, you're getting a slick, user friendly, tech savvy platform. They're changing the EHR game for the better. If you're in the market for an EHR, save yourself the time and frustration and just sign on with drchrono.

RS

Richard Spaggiari

09/30/15

5 out of 5

Helped me so much with running my practice and seeing my patients.

Te meaningful use helper has helped my staff with the basics. I thankfully never needed to hire a meaningful use consultant. The templates that their team built helped me with taking notes faster and the check in app took out a lot of double entry issues that I had with previous EHRs. I've recommended them time and time again and I'd recommend it 100 times more if I could. The billing functionality also has heavily helped my staff and the icd10 tools have helped us go through the ...

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