Streamline your practice with Drchrono's all-in-one solution.
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Drchrono offers custom pricing plan
After analyzing recent reviews, it's evident that DrChrono has faced challenges in maintaining user satisfaction, particularly with issues in customer service, system glitches, and outdated features. Users have expressed frustration over billing inaccuracies, poor communication, and software malfunctions that have led to financial losses and operational ...Read more
Easy access for providers to their clients, especially with the video chat feature.
Automates routine tasks, enhancing productivity.
Can be accessed anywhere as it is cloud-based.
Customizable to fit varying practice needs.
Poor customer service with delayed responses and lack of support.
Inconsistent software performance, with occasional downtime and system crashes.
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Showing 91-100 out of 147
NJ
Norm J
03/04/20
Product is "good", Service is "excellent"
I have used this for 3 years at two different locations; I adopted it for my solo practice after using it at a group. Templates are very customizable, use is easy and generally predictable. It has its quirks, but is good overall. Some of the features are somewhat oversold and not that fault-tolerant (I don't us their online scheduling tool) but I don't really miss those features. What makes it stand out is that customer service has always been fast and effective. When I do have a legit ...
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W
wendy
01/23/20
I've been forced to use this awful EMR…
I've been forced to use this awful EMR for over a year. Do NOT purchase this! I'm a PA-C and the amount of time I've spent dealing with this glitchy EMR is insane. After you've completed your superbill I'd say 70% of the time it does not save and you have to reenter the entire thing. Not fun when you have 3 patients waiting for you! It takes forever to load the correct icd 10 code--and much of the time it doesn't load at all. Makes coming to work miserable. Update 2/7/20: I was finally ...
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P
Pat
12/30/19
We changed from Practice Fusion to…
We changed from Practice Fusion to Drchrono a year ago and it has been a nightmare. It takes multiple clicks for any action. Patient portal messages are all on separate threads so when one replies the original message is not attached and you have to go back and open all of the patient messages in order to recall the concern and reply appropriately. There are multiple patches for labs and radiology orders/results. We can order Labcorp and Quest labs through the lab ordering section but if we ...
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TH
Tiffany Holm
12/23/19
Horrible so far
Horrible so far. Do yourself a favor and use another platform. Customer service slow to respond and then they give inaccurate answers that don’t help.
RM
Reshmi M
11/24/19
"High quality at an affordable price."
What do you like best about DrChrono by EverHealth.? Intuitive. Meets most needs and desires of an EHR/EMR. Easy to use interface. Some simple and very useful customization ability.
RM
Reshmi M
11/24/19
"High quality at an affordable price."
What do you like best about DrChrono by EverHealth.? Intuitive. Meets most needs and desires of an EHR/EMR. Easy to use interface. Some simple and very useful customization ability.
AU
Anonymous User
11/22/19
"Electronic Health Records for Dummies"
What do you like best about DrChrono by EverHealth.? I will admit that I am not the best with technology, but DrChrono is very user-friendly and easy to pick up. Aesthetics are good too.
UI
User in Medical Practice
11/22/19
"Electronic Health Records for Dummies"
What do you like best? I will admit that I am not the best with technology, but DrChrono is very user-friendly and easy to pick up. Aesthetics are good too.
RM
Regenerative Medical center
10/31/19
Not getting customer support timely.
Not getting customer support timely. Poor performance of system Billing is full of errors When asked about service they say you don’t have any more hours and you have to pay or watch tutorials... well tutorials don’t solve the issues we’re facing I have someone assigned to my account and she’s never available when we need her and no substitute It’s hurting our business
UI
User in Hospital & Health Care
10/13/19
"Short and sweet... A bit too short "
What do you like best? I liked the simplicity, but my favorite feature was the electronic fax
