DoubleCheck Research Reviews in April 2025: User Ratings, Pros & Cons

"Great for Understanding the ICP"

What do you like best about Klue Win-Loss? It is easy to have a dialogue with their team and tweak the questions/topics as the study goes on. Great notes and summaries. What do you dislike about Klue Win-Loss? Overall great - only area that was tricky was getting customers/prospects/churns to agree to a call, but that is out of DoubleCheck's control. What problems is Klue Win-Loss solving and how is that benefiting you? Understanding the ideal customer profile for our company. Helping us ...

"Great for Understanding the ICP"

What do you like best about Klue Win-Loss? It is easy to have a dialogue with their team and tweak the questions/topics as the study goes on. Great notes and summaries. What do you dislike about Klue Win-Loss? Overall great - only area that was tricky was getting customers/prospects/churns to agree to a call, but that is out of DoubleCheck's control. What problems is Klue Win-Loss solving and how is that benefiting you? Understanding the ideal customer profile for our company. Helping us ...

"Nuanced industry knowledge, responsive and proactive thought partnership"

What do you like best about Klue Win-Loss? The conversation is continuous and our research team is constantly adapting their interview approach based on emerging insights and trends. This allows us to move from anecdotes to facts to insights to action. What do you dislike about Klue Win-Loss? The quantitative pre-interview survey elements are clunky to download and process. Specifically, cutting the insights by outcome or demographic elements is difficult to do in the tool, requiring the ...

"Long-term partner"

What do you like best about Klue Win-Loss? I appreciate their flexibility and willingness to put our best interests ahead of their bottom line. They used to conduct win/loss surveys in addition to interviews. When we decided to move the survey work in-house, they were very understanding and helped make that transition smooth. There was no awkwardness, no animosity, just great support, like a true partner. What do you dislike about Klue Win-Loss? DoubleCheck has gotten to know our industry ...

"Long-term partner"

What do you like best about Klue Win-Loss? I appreciate their flexibility and willingness to put our best interests ahead of their bottom line. They used to conduct win/loss surveys in addition to interviews. When we decided to move the survey work in-house, they were very understanding and helped make that transition smooth. There was no awkwardness, no animosity, just great support, like a true partner. What do you dislike about Klue Win-Loss? DoubleCheck has gotten to know our industry ...

"Trusted Advisor, Actionable Insights"

What do you like best about Klue Win-Loss? DoubleCheck asks great questions, they listen intently and are really good at reading between the lines. Empathy shined through interactions with stakeholders and customers alike. I've been very impressed in my interactions with them vs. competitors that I've worked with previously. What do you dislike about Klue Win-Loss? Nothing to comment on here. All of our engagements/projects have been wonderful, and they are always willing to support when I ...

"Deep insights into why we win and lose business"

What do you like best about Klue Win-Loss? There are a few reasons why we chose DoubleCheck over other players in the Win-Loss space, such as IcebergIQ or Clozd: - DoubleCheck seemed to have the most experienced researchers, which is very important to us. We wanted the best possible insights. - Other vendors provided a technology platform, but we didn't see much need for software. Our goal was to gather insights. We have many other repositories where we can store those insights. We did not ...

"An incredible team of experienced win-loss experts. Valuable part of our product marketing team."

What do you like best about Klue Win-Loss? DoubleCheck has helped us establish a process and methodology around HOW we conduct our win-loss program. They are experts in their field and feel like a natural extension of our product marketing organization. In addition, the biggest value I see is their in-depth approach to research and analysis. In a short time, it feels like they really understand our business and are constantly delivering valuable data and insights from their interviews. I ...

"Deep insights into why we win and lose business"

What do you like best about Klue Win-Loss? There are a few reasons why we chose DoubleCheck over other players in the Win-Loss space, such as IcebergIQ or Clozd: - DoubleCheck seemed to have the most experienced researchers, which is very important to us. We wanted the best possible insights. - Other vendors provided a technology platform, but we didn't see much need for software. Our goal was to gather insights. We have many other repositories where we can store those insights. We did not ...

"An incredible team of experienced win-loss experts. Valuable part of our product marketing team."

What do you like best about Klue Win-Loss? DoubleCheck has helped us establish a process and methodology around HOW we conduct our win-loss program. They are experts in their field and feel like a natural extension of our product marketing organization. In addition, the biggest value I see is their in-depth approach to research and analysis. In a short time, it feels like they really understand our business and are constantly delivering valuable data and insights from their interviews. I ...