8.8
Spot Score
Streamline your marketing and drive results.
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dotdigital offers custom pricing plan
Dotdigital has proven itself as a robust, user-friendly, and feature-rich platform for digital marketing, consistently earning praise for its intuitive design and powerful capabilities. Customers widely appreciate the seamless integration with external systems, allowing for efficient data syncing that enhances the personalization of campaigns. The platform's ...Read more
User-friendly platform with intuitive tools that simplify email marketing and automation processes, even for non-technical users.
Robust and comprehensive feature set, including automation, analytics, and reporting tools to enhance marketing effectiveness.
Efficient and seamless integrations (e.g., CRM and e-commerce platforms) enable personalized and targeted marketing campaigns.
Exceptionally responsive and knowledgeable customer support team, praised for their quick resolutions and proactive guidance.
Limited detailed reporting options for specific campaign types, like SMS campaigns.
The platform’s extensive feature set can be overwhelming for first-time users without proper onboarding or guidance.
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Showing 71-80 out of 763
M
MP
03/03/24
Great support and ease of use
A great platform to use with all the necessary features. I especially like the ability to use the live chat feature to get instant answers which has proved very helpful. Our Account manager Amit is great at providing insights and keeps us up to date with the latest updates.
CG
Claudia Gabriel
02/29/24
Helpful staff and an easy platform to use!
Our experience with DotDigital so far has been excellent. The platform is straightforward to use and the Live Chat feature is ideal for any queries, with staff always on hand to assist. Our Account Manager; Imran Jilani has been particularly helpful and quick to respond when we've had questions about our account.
G
Genevieve
02/29/24
Great Customer Service
Sean was really proactive, helpful and friendly - great service, thank you:)
TH
Timothy Holt
02/29/24
Great customer service and response…
Great customer service and response time. I would recommend using Dotdigital.
V
Venu
02/29/24
Working with Sean and the dotdigital…
Working with Sean and the dotdigital team for over a decade now, and he has always been proactive in suggesting solutions and flexible to our needs. In my most recent communication with him, he was thoughtful and after some negotiations, he provided a solution which I was very happy with.
D
Dave
02/28/24
Excellent product and support
Great service from both support and sales. Product does exactly what we need with digital marketing. Would recommend.
L
Laurence
02/28/24
Swift and helpful support.
Our account manager is very quick to respond with support and detailed guidance, specific to requests and to best exploit the platform.
F
Fran
02/28/24
Great support
As a fast-growth company we try new things regularly and the support team at dotdigital are always available with helpful advice.
CL
Callum Lawson
02/28/24
Amazing Platform & Support Team
After using the platform for 2+ years the standard of support received by our account manager Freddie is excellent. Always available to assist us and provide us with a wealth of knowledge and insight that help us to improve. Coupled with this, the constant evolution of the platform makes Dotdigital a leader in the market.
MP
Martin Prigent
02/27/24
Providing a strong partnership to…
Providing a strong partnership to Aryza. Great service and strategic support.
