8.8
Spot Score
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dotdigital offers custom pricing plan
Dotdigital has proven itself as a robust, user-friendly, and feature-rich platform for digital marketing, consistently earning praise for its intuitive design and powerful capabilities. Customers widely appreciate the seamless integration with external systems, allowing for efficient data syncing that enhances the personalization of campaigns. The platform's ...Read more
User-friendly platform with intuitive tools that simplify email marketing and automation processes, even for non-technical users.
Robust and comprehensive feature set, including automation, analytics, and reporting tools to enhance marketing effectiveness.
Efficient and seamless integrations (e.g., CRM and e-commerce platforms) enable personalized and targeted marketing campaigns.
Exceptionally responsive and knowledgeable customer support team, praised for their quick resolutions and proactive guidance.
Limited detailed reporting options for specific campaign types, like SMS campaigns.
The platform’s extensive feature set can be overwhelming for first-time users without proper onboarding or guidance.
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EV
easipetcare Vets
07/12/23
I have worked with Dotdigital for…9 years
I have worked with Dotdigital for nearly 10 years. I used it in a previous role and then rolled it out at a new company. Their email marketing platform is brilliant and I personally love how flexible it is to create really engaging campaigns. Our account manager has been brilliant in the last couple of years too.
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Theresa
07/12/23
DotDigital is a solid email marketing…
DotDigital is a solid email marketing tool that our company is beginning to explore even more. Our customer success manager, Wonho Kim, is always happy to help us better utilize DotDigital and provides us with lots of knowledge.
SB
Sarsha Bryant
07/06/23
Dotdigital is a modern marketing…
Dotdigital is a modern marketing platform that is ever growing. It was able to be integrated with our website and send transaction emails, all our weekly EDMS and we started to segment data. You can also set up triggered campaigns and abandon cart emails. The service was great and Eloise Whitcroft was always super helpful when i had so many questions when i on-boarded using the platform, which assisted with our success. Highly recommend.
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Dion
07/04/23
Dot Digital & Supportive CSM
Dot Digitial supported our company like no other email platform would. Our CSM, Chris Ash, is one the most hands on, insightful and productive succcess managers that I have ever worked with. Thank you for your continued support.
RH
Raja Hairul Anwar Raja Hairudd
06/30/23
My Experience with dotdigital
dotdigital has been a game-changer for our marketing efforts! The platform's intuitive interface and robust features make creating, managing, and analyzing campaigns a breeze. From automation to personalized journeys, dotdigital empowers us to engage with our audience in meaningful ways. The customer support is top-notch – whenever we have questions, they're right there with expert guidance. Thanks to dotdigital, our marketing strategy has reached new heights of effectiveness and ...
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Aliscia Donahue
06/27/23
Solid email platform, very user friendly
DotDigital is a solid platform, very user-friendly and has excellent live chat support whenever a question pops up on the fly. Our account rep Alex is flexible, and accommodating, and supports our account needs well.
KW
Kelsey Wright
06/27/23
Caroline Whittaker has been super…
Caroline Whittaker has been super helpful to me since I have started working with DotDigital. Always happy to help and responds to me as soon as she can with great solutions. Really hands on. Dotdigital is a great integration with a lot of really useful functionalities.
A
Amer
06/20/23
Alex Gleizer has been by our side since…
Alex Gleizer has been by our side since day one with Dot Digital, he's quick to step in when we need help and always comes up with great solutions. Thank you Alex! don't you ever change! :)
JC
Justin Clark
06/20/23
A Great Partner for Nonprofits
Dotdigital has been a great partner for us in the 18 months we've worked together. They do a terrific job updating the platform and providing new functionality to suit our needs as a nonprofit. We have a great relationship with our Account Manager Alyssa who keeps us informed on any new changes or updates within the platform.
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Gail
06/19/23
Alyssa is why we are so loyal to Dot Digital
Alyssa is accessible, helpful, professional and solutions-oriented. We feel like the most important client; I am sure she makes all her clients feel this way. She provides the best experience of any company we work with as we do business. Alyssa is a key reason why we are loyal DD customers!
