8.8
Spot Score
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dotdigital offers custom pricing plan
Dotdigital has proven itself as a robust, user-friendly, and feature-rich platform for digital marketing, consistently earning praise for its intuitive design and powerful capabilities. Customers widely appreciate the seamless integration with external systems, allowing for efficient data syncing that enhances the personalization of campaigns. The platform's ...Read more
User-friendly platform with intuitive tools that simplify email marketing and automation processes, even for non-technical users.
Robust and comprehensive feature set, including automation, analytics, and reporting tools to enhance marketing effectiveness.
Efficient and seamless integrations (e.g., CRM and e-commerce platforms) enable personalized and targeted marketing campaigns.
Exceptionally responsive and knowledgeable customer support team, praised for their quick resolutions and proactive guidance.
Limited detailed reporting options for specific campaign types, like SMS campaigns.
The platform’s extensive feature set can be overwhelming for first-time users without proper onboarding or guidance.
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Lauren
09/06/23
Excellent Summit
I went to the Summit this year and it was an incredible experience, filled with inspiring expert speakers and break out rooms with tutorials and guidence.
CB
Casean Bailey
09/06/23
Job well done to the Dotdigital Team
The DMA team and I had a great time at the Dotdigital Summit! The speakers were engaging, and the networking opportunities were fantastic. A massive well done to the Dotdigital team for their efforts and managing the event so well. Also a special mention to the food provided. The only negative was the smouldering heat (no fault of the team) but providing ice coffees throughout the day was a welcome addition to try and combat the heat. I'd also like to thank Frank and Beth for including us ...
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Kasha
09/06/23
I recently attended the Dotdigital…
I recently attended the Dotdigital Summit in London and found it a really insightful and enjoyable experience. The guest speakers, including Tim Peake and Rory Sutherland in particular, were really good. The venue was in a good location and I look forward to attending again next year!
GT
Ginny Treweek
08/31/23
Lightning-fast and incredibly helpful
I can't say enough good things about DotDigital's live chat support and our account rep! Their team are lightning-fast and incredibly helpful. No matter how complex an issue, they always respond promptly which is crucial for any business critical projects. They're not only quick but also super friendly and professional. Big thanks to the team!
YA
Yasmine A
08/30/23
Dotdigital Support Service - Eloise W
I work within the Dotdigital platform very regularly for my brand. If it wasn't for my amazing rep Eloise Whitcroft, I would not have been able to grow and deliver successful outcomes for the business. Eloise has been excellent at managing onboarding, training and guidance for our team. Especially when we are rolling out new and unique projects. Thanks to her we have had a really positive experience with the platform over the past year and look forward to another great year ahead.
LN
Liyana Nurhuda Rawi
08/29/23
Great platform and customer support
I am immensely grateful to DotDigital for their exceptional email marketing platform and unwavering customer support. From the very start, their prompt responses and eagerness to assist have been remarkable. The user-friendly platform boasts impressive features. A heartfelt shoutout to Eunice Ng for her dedicated service over the past two years – consistently offering valuable insights and campaign enhancement suggestions. Without a doubt, I wholeheartedly recommend DotDigital's platform; ...
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Will
08/20/23
Excellent CRM platform and exceptional…
Excellent CRM platform and exceptional team.
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Bryan
08/14/23
Excellent having the strategic guidance…
Excellent having the strategic guidance for initiative roll outs. Our CSM, Eunice N was great to work with when it came to prioritising certain automations and optimising campaigns. Guiding us through various elements to consider to get the best outcomes.
KR
Kim Robbins
07/24/23
Great Support
I've been ramping up to use Dotdigital for a few months, always running into internal timing issues. As soon as I was ready to hit the ground running, the team (especially Jonathan Jones) was extremely responsive to my many questions. I feel very confident to use the platform because I know I have a great team to help with any snags I may run into.
MH
Muhammad Hamza
07/17/23
Dotdigital: The perfect platform for scaling your business
I’ve used Klaviyo and MailChimp in the past, but I was looking for a platform that could help our scale my business. Dotdigital was the perfect solution. The platform has everything you need to create effective email marketing campaigns, SMS marketing campaigns, and social media campaigns. You can also use the platform to create automated workflows that send targeted messages to your customers based on their behavior. But what really set Dotdigital apart for me was the amazing support I ...
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