dotdigital Reviews in February 2025: User Ratings, Pros & Cons

🌟🌟🌟🌟🌟 Outstanding Service and Expertise…

🌟🌟🌟🌟🌟 Outstanding Service and Expertise at Dotdigital! Dotdigital has been an absolute game-changer for our marketing efforts. Their database management system is robust and user-friendly, and the automation creation tools are intuitive and incredibly powerful. I’ve also been impressed by their seamless external data integration, which has made our campaigns more personalized and effective. But what truly sets Dotdigital apart is Chris, who is nothing short of a professional ...

Chris Ash

I've had the pleasure of working with Chris for over five years at WeatherBeeta, and throughout that time, he has consistently demonstrated professionalism in all aspects of his work. Thanks, Chris

Best Support Ever

The best thing about working with Dotdigital, by far, is the support. Our customer success manager, Alyssa, is an absolute joy to work with—always looking for proactive recommendations to improve our use of the platform, and helping us find solutions for whatever marketing challenges we may encounter. The NetSuite integration team has also been exceedingly helpful, going above and beyond to help us perfect our integration. Our team can come to DD with any problem or concern and know that it ...

Flexible, easy to use, great support

We have been using DotDigital as our main email marketing platform for several years. DotDigital is very flexible and easy to use. The support is almost instant and delivers quality answers. Highly recommended!

Recommendation

DotDigital is a phenomenal platform that comes with ease of use and comprehensive functionality. I will recommend any company to adapt DotDigital as their marketing tool.

Love using Dot Digital

Love using Dot Digital, They have an amazing team and give us constant support

Great service

My account Manager, Lewis is very helpful and is very knowledgable, always a quick turnaround with queries on the account. I enjoy using dotdigital and find it user friendly - however it would be good to be able to see more in detail report for SMS camapigns.

Great email service provider

We've used DotDigital for over 3 years now. Platform is very easy to use and flexible. We've had great success with an ERFM automation program that we briefed to the client services team, fine tuned and they then built for us. Support is very swift and had minimal issues overall.

Excellent user experience

Excellent user experience. Easy to use. Helpful guides etc.

Dot Digital has been an effective…

Dot Digital has been an effective platform for email marketing that has various features to be implemented which ease our strategies. Chris Ash has been an exceptional CSM to us as well as very knowledgeable when it comes to resolving issues in Dot Digital. His support was great in assisting and guiding throughout our projects. The support team has been very responsive too in resolving issues time to time.