DonorSearch Reviews in February 2025: User Ratings, Pros & Cons

"DonorSearch remains the best in its class"

What do you like best about DonorSearch? The quality and visible growth of the product and its capabilities. DS listens to client feedback and makes constant upgrades and data additions to the system. I regularly evaluate the competitors - Wealth Engine, iWave, WealthX, etc., and DonorSearch consistently comes out on top. They are the best at figuring likelihood for philanthropy and business, rather than basic estimated wealth based on real estate. Their RFM score is so helpful. I rely ...

"Stays true to its name"

What do you like best about DonorSearch? DonorSearch has an easy to use interface and is the best database we've used so far for organizing our alumni and potential donors. What do you dislike about DonorSearch? It would be beneficial if it was easier to add certain fields to new entries. It seems once you've set up some records, you're "locked" in with limited editing options. Recommendations to others considering DonorSearch: While I'm not deeply researched on similar products out there, ...

"Customer Service puts Donor Search over the top! "

What do you like best about DonorSearch? I had fabulous customer service experiences with Donor Search. Alexei , director of new sales and Ahmed, sales & relationship development manager were so fabulous to work with. No question was too small; they were polite but personable, friendly and professional. The sales and customer service reps that I worked with at other competitor companies were never as communicative, transparent, or quick to respond as Donor Search. We are just starting to ...

"Excellent Program"

What do you like best about DonorSearch? I've used DonorSearch for almost four years to help different organizations run successful capital campaigns. The ability to search and find information on individuals makes it easier to formulate an accurate ask of an individual. What do you dislike about DonorSearch? Sometimes there is not enough information gathered on an individual but that is not the fault of DonorSearch. Recommendations to others considering DonorSearch: Run don't walk to ...

"Excellent Program"

What do you like best about DonorSearch? I've used DonorSearch for almost four years to help different organizations run successful capital campaigns. The ability to search and find information on individuals makes it easier to formulate an accurate ask of an individual. What do you dislike about DonorSearch? Sometimes there is not enough information gathered on an individual but that is not the fault of DonorSearch. Recommendations to others considering DonorSearch: Run don't walk to ...

"Trial Period"

What do you like best about DonorSearch? User interface is easy to navigate and the interactive data visualization is very helpful. The sales team was very responsive to our questions and requests and tailored their approach well to our organization. What do you dislike about DonorSearch? The search functionality within the My Portfolio tool is a bit clunky. What problems is DonorSearch solving and how is that benefiting you? Wealth screening, relationship mapping, basic data for affinity ...

"Great product and service!"

What do you like best about DonorSearch? DonorSearch consistently provides our clients with the data they need to make choices about their donors and prospects. From deciding who to spend time cultivating and understanding what drives their prospect's philanthropy, DonorSearch makes the process much more efficient and effective. Also their customer service is phenomenal. Whether it's a long-term client who has a new staff person that needs DS training or a potential client that wants to ...

"Great product and service!"

What do you like best about DonorSearch? DonorSearch consistently provides our clients with the data they need to make choices about their donors and prospects. From deciding who to spend time cultivating and understanding what drives their prospect's philanthropy, DonorSearch makes the process much more efficient and effective. Also their customer service is phenomenal. Whether it's a long-term client who has a new staff person that needs DS training or a potential client that wants to ...

"The BEST Colleagues a Consultant Can Ask For"

What do you like best about DonorSearch? As a consultant who always tells clients that their existing donors are their best prospects, DonorSearch is an invaluable partner in backing that claim up with data! They don't have to believe me. All they have to do is look at the easy-to-understand information DonorSearch provides and build strategies based on that. This data is an invaluable tool when working with staff and volunteers to determine who we should be talking to and what we should be ...

"GREAT Customer Service"

What do you like best about DonorSearch? Honestly, aside from the fact that the product looks great and works great, the staff is amazing. They are responsive, helpful, and are always asking how they can improve and make the experience better. It's the main reason I will always recommend DonorSearch. What do you dislike about DonorSearch? There are some elements that need to be scrutinized by our staff to make sure the information is valid, but that has been the same no matter what other ...