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DonorPerfect

DonorPerfect Reviews in April 2025: User Ratings, Pros & Cons

Empowering nonprofits with modern fundraising solutions.

4.6

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Starts from $89.00/month when Billed Yearly

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DonorPerfect Reviews & Ratings

4.6

Excellent

Based on 622 ratings & 137 reviews

Rating Distribution

Excellent

(116)

Very Good

(17)

Good

(3)

Poor

(0)

Terible

(1)

Expert's Review

DonorPerfect emerges as a powerhouse in donor management and fundraising software, with enthusiastic users praising its functionality and user-friendliness. Users appreciate the ability to store vital donor information and track interactions efficiently, highlighting the platform's effectiveness in boosting fundraising efforts and donor engagement. The platform's ...Read more

DonorPerfect pros and cons

  • DonorPerfect offers intuitive navigation and user-friendly features, making it easy for users to manage donor information effectively.

  • The software provides excellent customer service with knowledgeable and responsive support teams, ensuring users receive timely assistance and solutions.

  • DonorPerfect allows for easy customization, making it an ideal fundraising solution for nonprofits of varying sizes.

  • Users appreciate the ability to store important donor data centrally and keep their organizations organized efficiently.

  • Some users find importing necessary fields and setting up advanced features like Donor Search and event management challenging without external expertise, potentially limiting their utilization of the software's capabilities.

  • While DonorPerfect offers customization options, users indicate a desire for more features included in basic packages such as additional apps and connectors to expand functionalities.

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Showing 31-40 out of 137

BB

Bee Barnett

09/17/20

5 out of 5

Database joy at last! Highly recommend!

I have been working with donor databases for a long time. As in, I started working with MS-DOS software. DonorPerfect is hands-down my favorite. We've had it for about two years now, and I am even more pleased with it now than I was at the beginning. First of all, it is HIGHLY intuitive. We have users at many levels of technical literacy, and the across-the-board comfort level is pretty stunning. Things MAKE SENSE: Menus are sensibly organized; fields are clearly and accurately labeled, ...

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JC

Joy Cox

09/02/20

5 out of 5

Amazing Customer Service!

DonorPerfect has THE BEST customer service I've ever encountered! They respond quickly, they're knowledgeable, they walk you through the problem you're having, and then send you step by step instructions afterwards so you can easily refer back to them. As an organization we're able to track our donors efficiently, balance donations with our accounting department, and have vital reports easily accessible.

SA

Sandy Ames

09/02/20

5 out of 5

Donor Perfect helps improve our donor stewardship

Donor Perfect allows us to send automatic thank-you's to our donors as soon as they donate online, and allows us to incorporate links to our corporate matching software forms in our online donation forms.

C

Corene

09/01/20

5 out of 5

Great support for DonorPerfect users

PROS & CONS What are the best aspects of this product? I appreciate the customer service team. They are willing to grease the wheel to make things easier for us. They are responsive and always providing recommendations for our convenience. They’re even willing to make some modifications to the tool to make it more user-friendly. Also, when I need to pull out some data, I can do it easier and quicker this time.

C

Conor

08/30/20

5 out of 5

DonorPerfect is user-friendly and can be customized according to our needs

PROS & CONS What are the best aspects of this product? DonorPerfect is easy to use, user-friendly, and customizable, making it an ideal fundraising solution for my non-profit organization. Its customer support is responsive and timely when we need help with the data sets we’re looking for or when we have questions. Their staff is knowledgeable, friendly, and helpful. The software is well-organized and logically set up, and it can be accessed almost anywhere with its mobile version.

CS

Crystal Sullins

08/17/20

5 out of 5

Very helpful!

I am so impressed with the level of customer service I've received from friendly, knowledgeable representatives. I am new to the database but never feel bad about reaching out and asking questions.

DE

Daniel Ellis

08/05/20

5 out of 5

Donor Perfect is an environment where I…

Donor Perfect is an environment where I feel confident that the choices are smart and well-thought out, regardless of how little knowledge I may bring to the table. Many thanks, Dan Ellis, Franciscan Charities, Inc.

LR

Lance Ragsdale, M.A. M/FT

08/05/20

5 out of 5

DonorPerfect continues to be a stellar…

DonorPerfect continues to be a stellar fundraising tool for our team. Every year we use even more of its features, which are many, and the support department, in my opinion, are 2nd to none in the industry!

JM

Joseph Miloscia

08/04/20

5 out of 5

Excellent product and service

Things are pretty intuitive for using the software. On the rare occasions I have questions on how to run certain reports or need to find out other information by calling the helpline, the staff is, without fail, courteous, professional, knowledgeable, patient, kind, well-informed, and every one I speak to has excellent communication skills that break down complicated queries to manageable processes and tasks. I have never replied to any service call follow up with a review of less than 10/10.

RB

Robin Bonica

07/31/20

5 out of 5

Platform is easy to navigate.It is easy…

Platform is easy to navigate.It is easy to build a useful pool of information all in one area.