DonorPerfect

Donor Perfect is a well rounded product.

We are very pleased with our choice of Donor Perfect. Their software provides a very robust product to meet the needs of many development offices. Their customer service, training and knowledge is second to none. They also continue to provide improvements to their product.

This year we have seen real results from Donor Perfect

This year we have seen a substantial rise in our donor retention rate over two years ago. We attribute this to the segmentation Donor Perfect has allowed us to achieve in our marketing and the better timeline and personalization with which we can thank our donors.

Great user experience with DonorPerfect

PROS & CONS What are the best aspects of this product? I love that the software allows us to search for donations from the past. You may find this ability insignificant from the start, but you’ll appreciate it when you have to look for critical donor data in the future.

I truly appreciate DonorPerfect

PROS & CONS What are the best aspects of this product? DonorPerfect is a great solution to manage donor’s data, gifts, and others. Having the ability to use and access the software from any device is a good thing. The webinars, tutorials, and training videos are very helpful.

Terrific customer service

I mostly recommend DP to my contacts because of their great customer service. Whether by phone or chat, I have had only great service and my questions are always answered.Their in-person workshops are also hugely helpful.

Powerful CRM out there

PROS & CONS What are the best aspects of this product? DonorPerfect has a team of experts who are always ready to assist. The training staff is hands-on when it comes to providing solutions to our problems. Its sales department is very professional and knowledgeable about the facets that could positively impact our organization. Lastly, its data conversion team has a high level of expertise in handling and transferring data.

Database joy at last! Highly recommend!

I have been working with donor databases for a long time. As in, I started working with MS-DOS software. DonorPerfect is hands-down my favorite. We've had it for about two years now, and I am even more pleased with it now than I was at the beginning. First of all, it is HIGHLY intuitive. We have users at many levels of technical literacy, and the across-the-board comfort level is pretty stunning. Things MAKE SENSE: Menus are sensibly organized; fields are clearly and accurately labeled, ...

Amazing Customer Service!

DonorPerfect has THE BEST customer service I've ever encountered! They respond quickly, they're knowledgeable, they walk you through the problem you're having, and then send you step by step instructions afterwards so you can easily refer back to them. As an organization we're able to track our donors efficiently, balance donations with our accounting department, and have vital reports easily accessible.

Donor Perfect helps improve our donor stewardship

Donor Perfect allows us to send automatic thank-you's to our donors as soon as they donate online, and allows us to incorporate links to our corporate matching software forms in our online donation forms.

Great support for DonorPerfect users

PROS & CONS What are the best aspects of this product? I appreciate the customer service team. They are willing to grease the wheel to make things easier for us. They are responsive and always providing recommendations for our convenience. They’re even willing to make some modifications to the tool to make it more user-friendly. Also, when I need to pull out some data, I can do it easier and quicker this time.