DOMO Reviews in April 2025: User Ratings, Pros & Cons

Love it!

What do you like best? I like the way Domo handles data extraction, storage, and SQL. They make it very easy to set up automated datafeeds that can then be combined by a knowledgeable user. It has a wide variety of pre-built connections to APIs and so we don't have to worry about maintaining those connections in house. The customer service is great. The support team is very responsive. They are very rapidly developing their products and are very open to incorporating customer feedback in ...

Great for BI Starters

What do you like best? I am not a pro at SQL or analytics but Domo makes it easy for me to work with my data sets no matter where they're stored. Almost all of the software that we use from each department has a connector and if it doesn't Domo has ways to work around it. The Magic ETL tool has helped me to merge together data sets and find patterns that we wouldn't have been to analyze otherwise. Above all, the customer support team here is the BEST that i have ever worked with. These ...

Domo was a perfect fit

What do you like best? Ease of implementation, and start up time. We were up and running in weeks, and on a platform that allows for easy collaboration and prototyping. What do you dislike? There are things that need refinement and maturation, but on the whole, nothing to dislike. The pros far out weigh the cons. I'd like to see more options available in the visuals, as well as more visibility between data sets and data flows dependencies. Recommendations to others considering the ...

Most comprehensive product in the BI space!

What do you like best? DOMO is a complete solution - the only complete solution that we have found in the BI space. With over 450 pre-integrated connectors to various data sources (and growing every day, the time to value is extremely short and in most cases, our customer are able to receive value almost immediately upon deployment. The social aspect of DOMO (i.e. DOMO Buzz provides something that is closer to a business management tool than just another BI/Analytics solution. By far my ...

Most useful tool on the market

What do you like best? It is by far the coolest, most useful analytics tool on the market. I check it everyday after I run certain campaigns to see how they did. The stats and data you get from your "tables" do not compare to any other tool out there. A must use for any marketing team. What do you dislike? On occasion, the drill down features either take you to the wrong campaign or don't take you far enough into the campaigns. Recommendations to others considering the product If you ...

Easy to connect multiple data sources, make quick scorecards

What do you like best? Domo is NOT a BI tool that has to be managed and run by IT, average business users can create their own cards and actually manipulate the data What do you dislike? Not much to dislike, our issues have been more with getting people to actually view/use the cards, which needs to be driven by upper management Recommendations to others considering the product Make sure you only pay for users that will actually use the tool, seats are expensive so make sure you are ...

Excellent hands-on onboarding

What do you like best? Domo is pretty intuitive to use if you know the basics of pivot tables. Visualizations look really crisp and modern. Their onboarding and support team is awesome as they spent a lot of time with us to connect our data and build out an initial set of reports that we could actually use. What do you dislike? Not able to do simple re-ordering. We use it for sales/marketing lead reporting, but it orders labels alphabetically. In order to re-order, you need to create some ...

Great visualization tool

What do you like best? Connects to a large number of data sources. As part of a large organization, we have many different data sources and it seems DOMO can talk to them all, a rarity in my experience. What do you dislike? I would like better explanations when an error occurs. They tend to be a bit vanilla that basically just say you can't do what you are trying to do. Recommendations to others considering the product Identify the few key areas you want to focus on first, get those ...

Functional Design with Deep Insights

What do you like best? The build process makes it easy to find the most insightful easy to interpret way to display the data. Once you have found your preferred delivery method, you always have that reference any time the business question repeats itself. It also helps that the design is well done which allows you to take the data right out of Domo and display in other formats as needed (powerpoint, paper reports, etc. What do you dislike? I have found Domo support time to be lacking on ...

Domo is Revolutionizing Business Intellgence

What do you like best? At my current company, we delivered more in 2 months leveraging Domo than I had ever been able to deliver in 3+ years using other enterprise business intelligence software like SAP/Business Objects, Cognos and Microsoft. With Domo, we achieved ROI in 60 days. What typically took a team of 10 Business Intelligence Developers to build and maintain, we were able to accomplish with 1 full-time developer. Domo has provided a single-version of the truth, eliminated rogue, ...