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9.7

Spot Score

DocuWare - Document Management Software

DocuWare Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly manage all your documents and content.

4.3

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DocuWare Reviews & Ratings

4.3

Very Good

Based on 233 ratings & 309 reviews

Rating Distribution

Excellent

(208)

Very Good

(77)

Good

(10)

Poor

(10)

Terible

(4)

Expert's Review

DocuWare has truly revolutionized document management with its user-friendly interface and intelligent indexing capabilities. Users appreciate the ease of building workflows, integrating with existing systems, and customizing the platform to suit their needs seamlessly. The ability to find documents across various locations and departments with metadata or ...Read more

DocuWare pros and cons

  • Streamlines workflows and automates documentation processes, saving time and effort.

  • Easy to use interface with efficient search capabilities, making it simple to find and manage documents.

  • Cloud deployment and real-time collaboration enhance accessibility and agility.

  • Integrates well with existing systems, such as MS Office and DocuSign, for seamless operations.

  • Users may face the inconvenience of frequent logins.

  • The email feature might seem outdated and in need of upgrades for smoother usage.

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Showing 241-250 out of 309

AI

Administrator in Government Administration

12/12/18

3 out of 5

Review

What do you like best? Docuware is easy to use, support is good. What do you dislike? hidden features not seem to be documented What problems are you solving with the product? What benefits have you realized? file imaging / storage

ML

Michelle L

12/12/18

4 out of 5

Docuware - It is great if you can manage it!

What do you like best? It's easy to use for document storage, retrieval, and such. I like it much more than Fortis, which is the old program we converted from. I use scan, document trays, and import. It's easy to edit the index labels on a bunch of documents at once, which I love! What do you dislike? The system is complicated, not to mention expensive, if you want to use it for anything beyond the basics. It requires quite a bit of configuring if you'd like to use any of the ...

Read more

12/07/18

4.5 out of 5

Best online file cabinet and document processing system I've ever used

What do you like best? Offer on-premise and cloud-based solutions. HIPAA-enabled. Using forms to capture new client data has made our office much more efficient; workflows, too. Integrations with external applications are made possible so that we can add information from a main system or search in DocuWare using criteria from the main system. What do you dislike? Very Microsoft-heavy — Connect to Outlook module is powerful; would love to see Connect to Mail (or create a Connect to GMail ...

Read more

12/07/18

5 out of 5

Great experience

What do you like best? We use the cloud version of the software and it is very easy to use. We have been using it less than a year and are in the set up phase. The users that have had the most time in the system love the product. We see that it will only get better the more documents we store and we start to use Forms and Workflows. What do you dislike? We have not found anything that we dislike yet. It is very easy to use and our users are very happy so far. Recommendations to others ...

Read more

DJ

Daniel J

12/07/18

4.5 out of 5

Best online file cabinet and document processing system I've ever used

What do you like best? Offer on-premise and cloud-based solutions. HIPAA-enabled. Using forms to capture new client data has made our office much more efficient; workflows, too. Integrations with external applications are made possible so that we can add information from a main system or search in DocuWare using criteria from the main system. What do you dislike? Very Microsoft-heavy — Connect to Outlook module is powerful; would love to see Connect to Mail (or create a Connect to ...

Read more

TB

Teresa B

12/07/18

5 out of 5

Great experience

What do you like best? We use the cloud version of the software and it is very easy to use. We have been using it less than a year and are in the set up phase. The users that have had the most time in the system love the product. We see that it will only get better the more documents we store and we start to use Forms and Workflows. What do you dislike? We have not found anything that we dislike yet. It is very easy to use and our users are very happy so far. Recommendations to ...

Read more

TB

Teresa B

12/05/18

5 out of 5

New user

What do you like best? We are new users but so far have found huge value in just the store and retrieve feature. The indexing is so easy. Looking forward to building workflows and creating forms. What do you dislike? So far, we are loving everything about the product. What problems are you solving with the product? What benefits have you realized? Getting rid of mountains of paper and formalizing process

12/05/18

5 out of 5

New user

What do you like best? We are new users but so far have found huge value in just the store and retrieve feature. The indexing is so easy. Looking forward to building workflows and creating forms. What do you dislike? So far, we are loving everything about the product. What business problems are you solving with the product? What benefits have you realized? Getting rid of mountains of paper and formalizing process

12/04/18

3 out of 5

Ease of use of Docuware

What do you like best? The system is really useful in terms of functionality What do you dislike? Sometimes when there are updates to Docuware they do not work. What business problems are you solving with the product? What benefits have you realized? Costs savings

AI

Administrator in Education Management

12/04/18

3 out of 5

Ease of use of Docuware

What do you like best? The system is really useful in terms of functionality What do you dislike? Sometimes when there are updates to Docuware they do not work. What problems are you solving with the product? What benefits have you realized? Costs savings