9.8
Spot Score
Sign smarter, not harder.
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Starts from $10/Month when Billed Yearly
DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 81-90 out of 2954
AH
Ashley Hyland
02/24/24
Docusign is really easy to use and…
Docusign is really easy to use and allows me to use template documents quickly to confirm details. I've also used the mobile version to draft simple equipment loan documents on the spot during delivery. Educating your clients is part of the process - I've found that talking them through the process on the phone is helpful the first time.
A
Alexander
02/24/24
Scam and unauthorized billings
They change the plans as they wish. We had cancelled the plan manually, also to confirm via the ticket in June 2023. They didn’t refund the payment in amount 217.80 usd - just closing the cases. More of it they billed us once more again today although the plan was cancelled. Those are fraud actions, avoid Docusign
MN
Monica N
02/22/24
"Best Document signing platform"
What do you like best about DocuSign? easy to revise and e-sign documents/ contracts What do you dislike about DocuSign? price Not working for all the international goverment documents What problems is DocuSign solving and how is that benefiting you? we sign all the documents/contract by docusign
AM
Anthony Mitson
02/21/24
Unauthorised payments and TERRIBLE customer service, find something else, just not this!
Still owe me refund from 2019 which they agreed to and stopped responding to me. They just charged me for my account which has totally unsubscribed from their overpriced service. We cancelled our account again a few months ago and our account clearly shows no active subscription, yet they still bill us - totally illegal - and once again, not willing to get back to us.
RC
Robbie C
02/19/24
The application is easy to use
The application is easy to use. Contacting support I find awkward.
RB
Ryan Bell
02/18/24
Watch this company - change billing from £54 to £750 a month
Watch this company, i was paying £54 for an unlimited usage subscription, without any notice or communication my subscription charge was changed to £750 a month based on my usage, taken the money without permission, their reasoning was number of envelopes sent, but i was on unlimited, which isn't really unlimited in the small print. Changing to PandaDoc, where unlimited means unlimited
SP
Sandeep Patra
02/16/24
Awesomatically awesome
Easy, convenient, and effective
TB
THE BIG CONVERSION COMPANY LTD
02/14/24
We have found it extremely beneficial…
We have found it extremely beneficial using docusign for our customers, making it a much easier and quicker process for our contracts to be signed and returned.
TY
Test Yantra UK/EU
02/13/24
Simple to use
DocuSign is very simple to use, highly recommended in this digital era.
AU
Anonymous User
02/12/24
"Program worked great, service severely lacking"
What do you like best about DocuSign? It was very easy to create and send documents out for signatures, especially working with folks that do not have their own email addresses or have a hard time with technology. What do you dislike about DocuSign? Customer Service was very slow to respond and often found that our help tickets expired before we got any kind of response. Account manager contact was the same in response time and we even paid extra for the premier support. What problems is ...
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