DocuSign Reviews in January 2025: User Ratings, Pros & Cons

"excellent e-signature software"

What do you like best about DocuSign? I like the layout of the website. It is easy to navigate through What do you dislike about DocuSign? The customer account service is not great. When we have questions about invoices, no one responds in a timely manner What problems is DocuSign solving and how is that benefiting you? We had issues with delayed signatures that were needed for contracts. Being able to provide an e-signature process eliminates those delays

"Great experience"

What do you like best about DocuSign? DocuSign is easy to use, streamlines our processes and makes us much more efficient. I am able to easily track the status of envelopes. What do you dislike about DocuSign? There are no downsides to DocuSign. All is working as expected. What problems is DocuSign solving and how is that benefiting you? DocuSign is helping us track and deliver documents efficiently and in a timely manner. We can sign documents anywhere making us more productive and execute ...

"Thoughtful features and intuitive design"

What do you like best about DocuSign? DocuSign reduces friction in the deal process and helps close deals faster. Our team loves the features and design of the product, making it easy to learn with minimal training. What do you dislike about DocuSign? Occasionally DocuSign emails are sent to spam, but I'm not sure if this is DocuSigns fault. What problems is DocuSign solving and how is that benefiting you? Routing contracts securely and quickly while providing fully executed copies ...

"Easy & Great for Business"

What do you like best about DocuSign? The ease of sending an agreement to a single point of contact or multiple shareholders makes DocuSign the optimal platform for sending secure documents. What do you dislike about DocuSign? There's not much to dislike about the platform. Maybe some functionality about when to add recipients, but that's nit-picky feedback. What problems is DocuSign solving and how is that benefiting you? Securely sends confidential documents that are required for my business.

"Made agreement signing so much easier"

What do you like best about DocuSign? It's extremely easy to upload an agreement, mark the fields you want everyone to complete - and just send it to signature. What do you dislike about DocuSign? The title of emails, sent to the people who are supposed to sign the agreements, are confusing and people sometime miss the links - and need to be reminded What problems is DocuSign solving and how is that benefiting you? The problem of making sure multiple people sign agreements without the need ...

"Excellent Product!"

What do you like best about DocuSign? The flexibility and ease of use that it has provided to our company What do you dislike about DocuSign? Used to have great support but has been lacking recently What problems is DocuSign solving and how is that benefiting you? In Person Signing and the ease of use while on the road

"Great business solution for signatures"

What do you like best about DocuSign? Docusign is so easy to use and allows for ease of use for signing your own documents. What do you dislike about DocuSign? There is nothing I can say that I do not like about Docusign. What problems is DocuSign solving and how is that benefiting you? When we have so many agreements and documents that need exeucted, this is so helpful.

"DocuSign Easy"

What do you like best about DocuSign? Easy to use, distribute, and manage forms requiring electronic information. What do you dislike about DocuSign? Difficult to adjust form field sizes on some documents. What problems is DocuSign solving and how is that benefiting you? Provides a simple, unified, and managed process for obtaining electronic information that needs to be added to one or more documents.

"Decreased Employee Onboarding Time!"

What do you like best about DocuSign? DocuSign has significantly decreased our touch times for onboarding employees, especially with the ease of including other employees on the email chain for their awareness. What do you dislike about DocuSign? I wish DocuSign intergrated with our Human Resource Information Systems so we could decrease touch time on paper processing. It would also be nice to see more tutorials as well to help with some issues that we have experienced. What problems is ...

"DocuSign for the Win"

What do you like best about DocuSign? Using DocuSign eliminates the need to send hard copies via email or other means to gather signatures; it allows for all necessary signatories to be included in the proper order and to receive fully executed copies of the document at hand. I also appreciate the edit option and being able to see who has and has not signed and being able to send reminders. What do you dislike about DocuSign? I don't have anything to add in terms of things I dislike about ...