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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in April 2025: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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Starts from $10/Month when Billed Yearly

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Expert's Review

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 131-140 out of 2954

VM

Vipul M

12/19/23

5 out of 5

"About DocuSign"

What do you like best about DocuSign? Docusign helps in to get best e-sign service. DocuSign eSignature is the no. 1 way to send and sign documents. Agree with confidence, with intuitive signing experiences across virtually any device What do you dislike about DocuSign? As such there is nothing to dislike as I can get what I need with the help of Docusign What problems is DocuSign solving and how is that benefiting you? DocuSign can automate some of the most time-consuming and repetitive ...

Read more

J

James

12/17/23

1 out of 5

Do not give this company your card…

Do not give this company your card details. They will continue to take money from your bank. I have asked them several times to remove my information and banking from their systems. However every month I have to get back in touch and make the same complaint.

KP

Kristína P

12/15/23

5 out of 5

"DocuSign Delivers: A Hassle-Free Contract Experience"

What do you like best about DocuSign? DocuSign has proven to be an invaluable tool for streamlining the process of signing contracts with providers outside my city. The convenience it offers not only simplifies my part in the agreement but has also been well-received by the other parties involved. The ease of use and efficiency of DocuSign have undoubtedly contributed to smoother transactions and a positive experience for everyone involved in the contract-signing process. What do you ...

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M

Michael

12/14/23

1 out of 5

Scammers

My first year with DocuSign was great. It was easy to use, and I sent out over 300 envelopes with no issues and at £240 thought it was a good price. However, part way through my 2nd year I started getting on screen messages saying I was about to exceed my envelope limit and then once exceeded, messages saying limit reached. I then get a phone call and they explained to me that the FAQs on the pricing page state there is a maximum of 100 envelopes per year. I looked online at the pricing ...

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AG

Aundria G

12/13/23

5 out of 5

"Quick, efficient, and always accessible, even on a smart phone."

What do you like best about DocuSign? I think the best thing about DocuSign is that it is accessible anywhere via smart phone, tablet, laptop, and PC. It is quick, has easy to understand steps, and the documents are available should you ever need to go back to them. What do you dislike about DocuSign? I dont think that DocuSign offers enough information about how the signers information is protected. People now more than ever are concerned with who all has their information. They need to be ...

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L

Lou

12/13/23

1 out of 5

Avoid the free trial

Avoid the free trial, it's impossible to cancel. Followed the cancel account steps except the final page there is meant to be a green button advising 'cancel' but it was 100% not showing at my end. Spent a further 40 mins trying to close account and ended up emailing support team. Given a 2nd star due to the promptness if Customer support in helping my delete my account.

DB

David Barratt

12/12/23

5 out of 5

Smooth portal and good customer service…

Smooth portal and good customer service when I did have a slight issue. Thoroughly recommended.

JP

Jorge P

12/11/23

5 out of 5

"DocuSign Review"

What do you like best about DocuSign? Integrated DocuSign access is very helpful when doing document signing. Been using this everyday and integrated it in our ATS. What do you dislike about DocuSign? None, I like all the features that DocuSign has. What problems is DocuSign solving and how is that benefiting you? Document signing and review

UA

Umer A

12/11/23

5 out of 5

"Superb Agreement and Digital Signature App."

What do you like best about DocuSign? Dealing with digital agreements is very important in my present position. The ease of having parents and clients review and sign documents with DocuSign is priceless. It has been a smart move especially valuable with the fact that documents are currently stored safely in the cloud. This platform makes the entire process simple and friendly to the user. What do you dislike about DocuSign? Although, the system of payments “per seater” may seem a little ...

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JD

Jack Daniel A

12/10/23

4.5 out of 5

"User friendly and perfect for signing many documents"

What do you like best about DocuSign? compact, simple and easy to navigate through. plus it has so many features for personalization What do you dislike about DocuSign? nothing this is excellent for signing on the go What problems is DocuSign solving and how is that benefiting you? signing documents in bulk