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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in April 2025: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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Starts from $10/Month when Billed Yearly

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Expert's Review

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 121-130 out of 2954

SL

S L

01/03/24

4.5 out of 5

"A Powerful Tool with Room for Improvement"

What do you like best about DocuSign? Ease of Use:The drag-and-drop functionality makes it a breeze to place signature and other fields precisely. Security and Compliance: The audit trail provides a detailed record of document activity, ensuring legal and regulatory compliance. Mobile Accessibility: This is a major convenience for busy professionals and those who work remotely. What do you dislike about DocuSign? Pricing: There are hidden fees for features like advanced security and ...

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SL

S L

01/03/24

4.5 out of 5

"A Powerful Tool with Room for Improvement"

What do you like best about DocuSign? Ease of Use:The drag-and-drop functionality makes it a breeze to place signature and other fields precisely. Security and Compliance: The audit trail provides a detailed record of document activity, ensuring legal and regulatory compliance. Mobile Accessibility: This is a major convenience for busy professionals and those who work remotely. What do you dislike about DocuSign? Pricing: There are hidden fees for features like advanced security and ...

Read more

MG

Mac Gyver

01/03/24

4 out of 5

Good tool

Good tool in general

JW

Jonathan Whelan

01/02/24

5 out of 5

👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Date of experience: January 03, 2024

P

Patrick

01/02/24

5 out of 5

Reliable and well working

Reliable and well working, never experienced any issues or problems.

AU

Anonymous User

01/02/24

4 out of 5

"Secure and Easy to sign online documents"

What do you like best about DocuSign? DocuSign is secured and easy to use. I used this for signing my apartment lease agreement remotely and recently I used for new job related documentation.Signature can be saved inside secure wallet for later use What do you dislike about DocuSign? They can extend desktop features to all mobile usage platforms. Freehand signature in tablet or touchscreen enabled laptops / devices need some improvement to resemble signatures in physical documents What ...

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AU

Anonymous User

12/29/23

5 out of 5

"Docusign has been boon with Salesmate"

What do you like best about DocuSign? Incredibly Efficient. Extremely Cost-Effective. What do you dislike about DocuSign? More Pre Designed Templates would be helpful. Recommendations to others considering DocuSign: Business owners and individuals can send documents for eSignatures swiftly. No complications and hassle-free service. What problems is DocuSign solving and how is that benefiting you? For advanced document signing workflows and data capture and reporting

JC

J. CyberSenate

12/29/23

2 out of 5

Terrible password reset mechanism

Terrible password reset mechanism. No matter how many times you go through this process new passwords rarely work in a timely manner. Clear cache, different browsers, it simply keeps happening- reset password again. Still cannot get into the account. Have had to submit tickets on numerous ocassions. Normally this would be end user error with most sites, but this one is very odd and frustrating. We write our password down and copy and paste it out of Notes and it clear the cache and it ...

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AU

Anonymous User

12/22/23

5 out of 5

"Easy to use, user friendly and efficient electronic agreement service"

What do you like best about DocuSign? That I get to createtemplates and edit them before sending the document. That I can replace a document when fields were already added and the fields wil remain there after the change. That I can void documents and Docusgin sends a voided document to everyone involved. What do you dislike about DocuSign? There is nothing I dislike about Docuign What problems is DocuSign solving and how is that benefiting you? Being able to send out templates with ...

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ED

Ericka D

12/20/23

5 out of 5

"DocuSign - A Solid Interface, Works Great with Integrations"

What do you like best about DocuSign? I have used DS via several host platforms. While it looks a bit different in each instance, the critical features work seamlessly each time. DocuSign's functionalities are top-tier. What do you dislike about DocuSign? I am at a loss for a feature I don't like about this platform, but if I have to choose something, I would say it would be the way manipulating the signature statuses once a contract has been routed within the LinkSquares platform, voids ...

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