DocuSign CLM Reviews in March 2025: User Ratings, Pros & Cons

Solid product integrated with Salesforce

What do you like best? Since we have had product has had a could of solid feature releases What do you dislike? Some of the integration with Salesforce is not great. Users behave totally different What problems are you solving with the product? What benefits have you realized? Na

Nice Features but bad Salesforce.com integration

What do you like best? Generate documents automatically with a few clicks What do you dislike? SpringCM info is not pushed to salesforce through regular salesforce fields or objects and its a problem when reporting from salesforce. Workflows are really difficult to create and there is no enough documentation on how to create a workflow and use all the different elements that you can include in a Workflow What problems are you solving with the product? What benefits have you ...

Does the job!

What do you like best? Easy to use. Love the drag & drop functionality. What do you dislike? Sometimes it seems slow and buggy with issues yet to resolve. I wish there was a drag & drop function from one sub-folder to another sub-folder. What problems are you solving with the product? What benefits have you realized? Document management and storage.

Easy to Use

What do you like best? It is cloud based, so you can access your documents anywhere you have an Internet connection. What do you dislike? I wish the attributes feature was easier to use and that I could review the attributes on a screen along with a list of multiple documents. Recommendations to others considering the product: Try it out! What problems are you solving with the product? What benefits have you realized? Easy to access documents and sharing documents ...

Efficiencies have been gained through improved processes.

What do you like best? The automation from uploaded contract to storage into the proper folder. What do you dislike? The user interface and load times.It takes a while to load documents. What problems are you solving with the product? What benefits have you realized? We're using SpringCM to gain advantages with our contract management. I have created a repository with attributes that allow me to report on uploaded contracts. Also the automated feature of DocuSign, which is ...

Great tool for the busy in-house attorney

What do you like best? Contract version control and history as well as attribute tagging and searching are key features enhancing searchability of agreements. What do you dislike? When docs are sent for external review you cannot copy the message to others, but have to send a separate email making this a two step process. Recommendations to others considering the product: This is a great cross-organizational tool generally with greater capability than many smaller organizations ...

SpringCM is very easy to use

What do you like best? I like how it's easy to navigate around the software. What do you dislike? I don't like how some functionalities aren't customizable. What problems are you solving with the product? What benefits have you realized? SpringCM has allowed us to automate and organize our contract generation, which made it easier for our Legal users to complete our process.

SpringCM - contract management

What do you like best? SpringCM created a flexible workflow for our contracts which allow multiple validation scenerios in a contract process while still keeping approvals stored in one easy location. Integration with Salesforce has been seamless and we experienced a high adoption rate by our sales team. The favorite enhancement has been the TrackIt tool which enables our sales team to see exactly where their contract is from any electronic devise. We also store our contracts in SpringCM ...

Love SpringCM

What do you like best? It is hard to pick just one thing. I love how everything is based off attributes. Allows us to set up numerous alerts so we don't miss key dates. Also love the search function. It is a very easy system to use. What do you dislike? It is not necessarily a criticism of SpringCM rather than a personal issue. It is a very free-form system so you can set it up however you want. That was overwhelming at the start because we had never used a cms before so we didn't ...

SpringCM has provided the features we need, with the support we need, to get what we need done

What do you like best? - The workflow solution is in depth enough for our workflows, and is simple enough to use - The entire UI is slick and responsive - The document management is full features, beyond just contract management - (Most) everything works the way you think it should work - Staff and support are friendly and helpful What do you dislike? - The workflow builder UI doesn't quite match up to the rest of it. New workflow builder incoming though. - The ...